Re: Ban for nothing

by EA_Lanna
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Original Post

Ban for nothing

★★★★ Novice

I wake up in the morning, go into the fifu and see that it does not come.
I check my mail and see a message that my account has been banned
HAVE NOT USED ANY CHIT and followed all the rules of this game

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Re: Ban for nothing

[ Edited ]
Community Manager

Hi @nikita353733731,

 

If you think there's been a mistake with the ban, reach out to our Terms of Service team by filling out the webform. They will take a look into it for you. These two EA Help articles will guide you through that process and answer most questions: 

 

  1. How to get more information about my ban or suspension
  2. How EA bans and suspensions work

- EA_Lanna

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