Re: A new problem

by EA_Lanna
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Original Post

A new problem

★★ Novice

I recently bought a new phone and can't download  Star Wars Galaxy of Heroes can anyone help? My new phone is Xiaomi Redmi 8. Google Play Store says that my device is not compatibile.

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Re: A new problem

[ Edited ]
Community Manager

Hi @Maximalizuj

 

The Play Store is usually correct with the devices that can and can't play SWGOH so I originally thought this might have been a victim of the legacy devices but the Xiaomi Redmi 8 is a new enough model. I've tried to look into this since your post but I wasn't able to get too far. Would you mind creating a bug report for this please? The template that generates will ask for some specifics which could be helpful for any investigations the team runs for this. 

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Re: A new problem

★★ Novice
@EA_Lanna ok will do and thanks for your guidance
Message 3 of 3 (876 Views)