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Re: 500 Error

by Unicomessina
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Original Post

500 Error

Message 1 of 10 (445 Views)

Re: 500 Error

Community Manager

@Luka0101998 Thanks for the post. Is the page still inaccessible today? If so, can you try using this link to go to a different page on the site?

https://www.ea.com/games/need-for-speed/need-for-speed-payback/news

 

If you still have issues can you try swapping to a different browser?

I'd also be interested in your region if the problem persists. 

Cheers. 

Message 2 of 10 (421 Views)

Re: 500 Error

★★ Guide

Still not working Confused

 

My country is Serbia.

 

Message 3 of 10 (405 Views)

Re: 500 Error

★★★★ Novice

In Brazil the page is working perfectly

Message 4 of 10 (397 Views)
Highlighted

Re: 500 Error

★★ Guide

@EA_David wrote:

@Luka0101998 Thanks for the post. Is the page still inaccessible today? If so, can you try using this link to go to a different page on the site?

https://www.ea.com/games/need-for-speed/need-for-speed-payback/news

 

If you still have issues can you try swapping to a different browser?

I'd also be interested in your region if the problem persists. 

Cheers. 


Italy, it works.

Message 5 of 10 (386 Views)

Re: 500 Error

Community Manager

@Luka0101998 Thanks. Can I check if the other link works? I'd also like to check if you use a VPN/Proxy?


Going by the other responses in the thread it looks like most folks can see the page, so perhaps this is a regional issue. 

Message 6 of 10 (375 Views)

Re: 500 Error

★★★★ Newbie
None of those links work after you updated the look of all your pagesupport
BTW live in norway, tried different phones and pc
Message 7 of 10 (349 Views)

Re: 500 Error

Community Manager

@Bearboy1000 Are you referring to the help.ea.com support site, or the need for speed promo page above?


If you have an issue contacting support can you let us know what you're trying to do? How does the contact fail?

Message 8 of 10 (336 Views)

Re: 500 Error

★★★★ Newbie
The promo page, just tried to open the new link you guys put out in news page, and it still does not work..
Message 9 of 10 (320 Views)

Re: 500 Error

Community Manager

Are you logged into an account? If you try connecting from a different device are you still unable to see the page?

Message 10 of 10 (284 Views)

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