October 2017
I think it's fairly obvious that players are not as happy with how well the game is recovering as they had hoped to be. However, I would like to say that I hope the team does in fact get the game back on track and I hope that some accountant doesn't pull the plug before that happens.
I want to play the game again and even more I want to enjoy it again. It's just not there yet. Hopefully future new changes will help get it there. At this point though, I kinda feel like Keith has the right idea but he's getting push back which is making it harder to turn back the clock on some unfortunate past decisions.
I hope that no one on the team is holding the game hostage until they get their personal vision done first and I hope that the team gets the resources it needs to carry on. A lot of players have left but I bet there are many like me just waiting for the right thing to change so they can come back.
Some of us are still rooting for you.
March 2018
There was a new interview that was done recently with Keith. Here is more info a thread going over it here
March 2018
Have a look about Blizzard's now and than, we can see they are losing creation and zero innovation. But SWTOR can learn from them.
https://answers.ea.com/t5/Game-Information-Discussion/My-add-on-and-changes/m-p/6678143#M506