Betreff: In Game Mail

by Aganovya
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In Game Mail

★★★ Guide

Hi! I have got a question about in-game email. I sold some items on GTN on huge prices and I can't check e-mail now, because my computer is broken. 

And my question is: Will these e-mails can be deleted after some time, because I'm afraid of it!

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Accepted Solution

Betreff: In Game Mail

[ Edited ]
EA SWTOR Team

Hi @Aganovya ,

 

Send an email to support@swtor.com and explain the issue, ask them if they can claim your mails for you. Let them know which characters need it and they should be able to help.

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Message 8 of 11 (1,918 Views)

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Betreff: In Game Mail

★★★★★ Expert

Hey @Aganovya

 

In-game messages are automatically deleted after about 30 days.

Message 2 of 11 (1,977 Views)

Betreff: In Game Mail

★★★ Guide

@RealymanLP

 

Thx for answer, but I'm not happy, because I can't get to the game, because my computer is broken and I'm afraid these e-mails will be deleted 😢

Message 3 of 11 (1,970 Views)

Betreff: In Game Mail

★★★★★ Expert

Hey @Aganovya

 

I'm sorry to hear that. Do you maybe have a 2nd PC or friend / acquaintance where you can log in to pick up your mails?

Message 4 of 11 (1,954 Views)

Betreff: In Game Mail

[ Edited ]
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@RealymanLP

 

The problem is I haven't got 2nd PC and I haven't got friend with SWTOR account, so I don't know what can I do. I'm do sad because I can lose expensive item or huge amount of credits.Frown

 

 

Message 5 of 11 (1,946 Views)

Betreff: In Game Mail

★★★★★ Expert

Hey @Aganovya

 

Your friend does not need to have a SWTOR account. He only needs to have the client on the PC. You can download it here.

Unfortunately, I have no other way to get to your mails in the game.
I'm sorry.

Message 6 of 11 (1,940 Views)
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Betreff: In Game Mail

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@RealymanLP

 

I think my friends won't want to download the game client, so I have to find other way to get to the game, maybe on other player's client, thx for help, by the way.

Message 7 of 11 (1,936 Views)

Betreff: In Game Mail

[ Edited ]
EA SWTOR Team

Hi @Aganovya ,

 

Send an email to support@swtor.com and explain the issue, ask them if they can claim your mails for you. Let them know which characters need it and they should be able to help.

Message 8 of 11 (1,919 Views)

Betreff: In Game Mail

★★★ Guide

@EA_Chimere

 

Thx for advice, but I don't have an issue. My computer is broken, so I can't log in to game to claim the mails. That's my problem. Do you think the support can help me in this problem too ? Thinking

Message 9 of 11 (1,905 Views)

Betreff: In Game Mail

EA SWTOR Team

@Aganovya yes, they can. As my colleague wrote you can ask them to claim the mail for you so it wont get deleted automatically. 

 

 ~Kat

Message 10 of 11 (1,896 Views)