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In Game Mail

by Aganovya
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In Game Mail

★ Guide

Hi! I have got a question about in-game email. I sold some items on GTN on huge prices and I can't check e-mail now, because my computer is broken. 

And my question is: Will these e-mails can be deleted after some time, because I'm afraid of it!

Message 1 of 11 (1,747 Views)

Accepted Solution

Betreff: In Game Mail

[ Edited ]
Community Manager

Hi @Aganovya ,

 

Send an email to support@swtor.com and explain the issue, ask them if they can claim your mails for you. Let them know which characters need it and they should be able to help.

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Message 8 of 11 (1,682 Views)

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Betreff: In Game Mail

Champion

Hey @Aganovya

 

In-game messages are automatically deleted after about 30 days.

Viele Grüße / Many Greetings
-RealymanLP

Der Beitrag hat dir geholfen? Dann gebe doch etwas XP dafür und akzeptiere den Beitrag als Lösung!
The post helped you? Then give it some XP for it and accept the post as solution!

Ich bin AHQ Champion und arbeite nicht bei EA.
I'm AHQ Champion and I do not work for EA.
Message 2 of 11 (1,741 Views)

Betreff: In Game Mail

★ Guide

@RealymanLP

 

Thx for answer, but I'm not happy, because I can't get to the game, because my computer is broken and I'm afraid these e-mails will be deleted 😢

Message 3 of 11 (1,734 Views)

Betreff: In Game Mail

Champion

Hey @Aganovya

 

I'm sorry to hear that. Do you maybe have a 2nd PC or friend / acquaintance where you can log in to pick up your mails?

Viele Grüße / Many Greetings
-RealymanLP

Der Beitrag hat dir geholfen? Dann gebe doch etwas XP dafür und akzeptiere den Beitrag als Lösung!
The post helped you? Then give it some XP for it and accept the post as solution!

Ich bin AHQ Champion und arbeite nicht bei EA.
I'm AHQ Champion and I do not work for EA.
Message 4 of 11 (1,718 Views)

Betreff: In Game Mail

[ Edited ]
★ Guide

@RealymanLP

 

The problem is I haven't got 2nd PC and I haven't got friend with SWTOR account, so I don't know what can I do. I'm do sad because I can lose expensive item or huge amount of credits.Frown

 

 

Message 5 of 11 (1,710 Views)

Betreff: In Game Mail

Champion

Hey @Aganovya

 

Your friend does not need to have a SWTOR account. He only needs to have the client on the PC. You can download it here.

Unfortunately, I have no other way to get to your mails in the game.
I'm sorry.

Viele Grüße / Many Greetings
-RealymanLP

Der Beitrag hat dir geholfen? Dann gebe doch etwas XP dafür und akzeptiere den Beitrag als Lösung!
The post helped you? Then give it some XP for it and accept the post as solution!

Ich bin AHQ Champion und arbeite nicht bei EA.
I'm AHQ Champion and I do not work for EA.
Message 6 of 11 (1,704 Views)

Betreff: In Game Mail

★ Guide

@RealymanLP

 

I think my friends won't want to download the game client, so I have to find other way to get to the game, maybe on other player's client, thx for help, by the way.

Message 7 of 11 (1,700 Views)

Betreff: In Game Mail

[ Edited ]
Community Manager

Hi @Aganovya ,

 

Send an email to support@swtor.com and explain the issue, ask them if they can claim your mails for you. Let them know which characters need it and they should be able to help.

Message 8 of 11 (1,683 Views)

Betreff: In Game Mail

★ Guide

@EA_Chimere

 

Thx for advice, but I don't have an issue. My computer is broken, so I can't log in to game to claim the mails. That's my problem. Do you think the support can help me in this problem too ? Thinking

Message 9 of 11 (1,669 Views)

Betreff: In Game Mail

Community Manager

@Aganovya yes, they can. As my colleague wrote you can ask them to claim the mail for you so it wont get deleted automatically. 

 

 ~Kat

Message 10 of 11 (1,660 Views)
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