November 2018
my computer cannot access any other game . why is that?
November 2018
screen is black. i cannot fo anything, my graphic card was banned.
November 2018
It's .it possible for one game to block the graphics card from intentionally working on a other games or ban it.
What other games are you trying to play? When does the black screen occur?
Can you attach a copy of your DxDiag Log as per here.
November 2018
i am still paying for this computer. unblock my graphic card
November 2018
It is not possible for them to block / ban your graphics card. Whatever is going on with it, it is not something BW / EA can do to make it work. It is not possible to block / ban a graphics card like that.
November 2018
sorry. but it is possible. my computer is still down, it wont enter windows 10, black screen all day, all my family photos lost.
November 2018
There is a different issue causing this. They cannot block / disable your computer at all. Something else is going on
When your computer boots up there should be an option to open a command menu. It will tell you on the screen what to press. Once that is done try opening the computer in safe mode and see if it boots up that way.
Also if you are using windows10 if you interrupt the startup 3 times it may switch to automatic repair mode, that may allow you to get in.
November 2018
it might not be your doing, but EA Kat's, after all she seems devoted to protect the person abusing me. No worries, i have all screenshot-ed and with IP tags, the judges will see who's an abuser and who's not. Thank you .
December 2018
Sorry to hear the screen is black on startup, are you able to swap the connection on the monitor like dvi-d instead of hdmi for example ? or even connect a different monitor and see if it comes back up ok that may get the access back on that computer.
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December 2018
@fiore39 I am protecting the forum and it's rules. The rules everybody confirmed to follow when posting here. If you are getting bullied or abused in game or on the forums, you can report these people to the admin team; write a pm to Eric or Keith or write an in-game report.
~Kat