I packed gold hakimi during toty

[mmax72]

I packed gold Hakimi on Jan 30. I contacted support and they told me that defenders were in packs Jan 24-26. I thought that the whole TOTY was in packs starting Jan 27. 

[mmax72]

Please correct me if I’m wrong or there is something else I should do. 

[nlogofn]

@mmax72 Full TOTY Team including 12th man were in packs from January 27th to February 3rd (friday to friday).

So support lied to you.

[nlogofn]

@mmax72 They even answered you?
Where did you get the message from EA support?

They never answer to my issues...