May 2020
Lost connection after paying 15,000 coins for fut draft 1st game after a few minutes play and now have 2 upset lads. They was winning 1 nil but after the drop in connection to the server, they classed it as them leaving the game and losing 3 nil.
They are gutted as they saved up points by playing the required games and things in the game to get extra points.
Is there a way to speak to ea and get their points back ?
Thanks in advance
Martyn
Solved! Go to Solution.
May 2020
Hi @Nytram76.
I went ahead and moved your post over to the FIFA 20 board.
When you've got the chance I'd recommend checking out the Draft Token tool over at the EA Help website. That can check to see if you're eligible for a replacement token, and will send you a new one if you meet the requirements.
/Kent
May 2020
Hi @Nytram76.
I went ahead and moved your post over to the FIFA 20 board.
When you've got the chance I'd recommend checking out the Draft Token tool over at the EA Help website. That can check to see if you're eligible for a replacement token, and will send you a new one if you meet the requirements.
/Kent
May 2020
Hi. Thank you so much. That fixed my issue and the lads got a token back this morning. So all is good.
Thanks again
May 2020
July 2020
Me too