Iam on the reserves before I start a match with Manchester United and I simulate the match then I get released, There is 3 options/ Return to main menu, Load save game and Restart from last week. every single one I pick I get released over and over again and I cant play to win because iam on the reserves. What do I do?
October 2016 - last edited October 2016
Thanks Kunstler75, we have the data and are investigating.
Couple of requests for other folks having this issue.
#1 : Can you please let me know where in the game it is crashing in:
- In gameplay
- In the menus
- While loading/transitioning from the menus to gameplay
#2 : For other players that are seeing crashes, can you please populate the full list of details in the form below, so that we can pull the specific data from your crash and investigate.
What is your gamertag/PSN ID/EA Account name?:
Which mode has this happened in?:
How often does the bug occur?:
Can you tell us the date (MM/DD/YYYY) that you saw the bug?:
What time did you see the bug? (HH:MM AM/PM):
What is your time zone?:
Steps: How can we find the bug ourselves?:
What happens when the bug occurs?:
What should be happening instead?:
I ended up exchanging for another copy of the game. After I installed the new game, I used my old save points and didn't have a single crash. Must have gotten a lemon.
Where was my tag for visibility? - I have asked who I can contact directly about this issue and received no response - I also reported as a bug through your online tool which assured me a response usually comes within 24 hours - its has now been 5 days......
I have answered your annoying questions, again, below:
Platform: XBOX ONE
What is your gamertag/PSN ID/EA Account name?: HYPNOCRATIC (linked email [edit: email address removed])
Which mode has this happened in?: The Journey
How often does the bug occur?: Once was enough
Can you tell us the date (MM/DD/YYYY) that you saw the bug?: 30/09/20146
What time did you see the bug? (HH:MM AM/PM): roughly between 08:30PM - 09:00PM
What is your time zone?: Australian Eastern Standard
Steps: How can we find the bug ourselves?: Good question
What happens when the bug occurs?: I lose 4+ hrs of game progress and 100% brand advocacy lost
What should be happening instead?: It should be adequately saving my progress.