Product: FIFA 17
What is your gamertag/PSN ID/EA Account name? bartwoo2
Which mode has this happened in? FIFA Pro Clubs
How often does the bug occur? Rarely (0% - 9%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/02/2017
What time did you see the bug? (HH:MM AM/PM) 02:00 AM
What is your time zone? AGT (BET) - GMT - 3:00
Steps: How can we find the bug ourselves? Just log in with my account and you will see a pro player with more than 190 games and ZERO skill points. All of them just gone away.
What happens when the bug occurs? I lose all my skill points and can't earn it back again.
What should be happening instead? FIFA should be saving and KEEPING my configuration
Hello, I don't have words to describe how mad and disappointed I'm right now.
I have played FIFA 16 and had this same issue (I lost all my accomplishments more than 3 or 4 times in FIFA 16).
I thought that I would NOT experience this again, but after playing for a month, I just lost all my skill points in FIFA 17.
You can see in the pictures attached that I have more than 190 games and no skill points in my pro (being used or to use). I already deleted my "FIFA 17" at the documents folder to download the data from the EA Servers and things still the same.
Please someone help me.