FIFA points not showing up

[stomeno97]

Bought 1050 FIFA points and have not shown up on my account but the money was taken out of my bank account please help

[EA_DarDar · Accepted solution]

Hey @stomeno97

For assistance with this issue please speak with an EA Adviser through the contact us site here. They will be able to look into your issue and provide you with assistance.

[EA_DarDar · Accepted solution]

Hey @stomeno97

For assistance with this issue please speak with an EA Adviser through the contact us site here. They will be able to look into your issue and provide you with assistance.

[lukeguphiggs]

Can someone help please. I purchased 12,000 fifa 18 points through the Xbox app yesterday and as from this morning the points still are not showing on my fifa companion app. The money has been taken from my pay pal and I have email confirmation of the purchase.

Thank you

[aliehabram738]

The same thing happened to me yesterday I bought 1050 FIFA points for FIFA 20 but it didnt show up at all on my companion and when I told EA my problem they told me that I will get my fifa points in less than 24 hours and now its been more than 26 hours and I still didnt get them. This is unacceptable I payed for it I should get it WTF is going on?

[kootaz69]

• same thing is happening with me. i bought the 4600 fut points twice and they both havent shown up

[Momiji1628]

Received it yet? 

[Soanic]

@EA_DarDar I can’t get in contact with an EA advisor because I live in Australia and need either a Canada or United States phone number.

[ClonedPhantom]

Mine aren’t 

[ClonedPhantom]

Please help I bought 12000 and they haven’t come through and then bought £4 worth and the come through but 12000 didn’t please help i have waited over an 1 hour

[lewilove11]

Use the chat icon mate it easy than ringing them