All my expensive players vanished from my team

by seanid123
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All my expensive players vanished from my team

★★★ Newbie

I logged onto my ps4 today for the first time since playing weekend league on Sunday and had to update fifa and my playstation. Finally got onto Fifa to claim my rewards and noticed that my Salah (purchased), ones to watch werner (first owner), blue Rashford (first owner) and my Joe Gomez (purchased) are all gone from my team? Have I been hacked or is this a glitch from the update? My account had an extra 200k coins in it so I'm assuming I've been hacked. Is there any way to resolve this or am I screwed?? Please help as this is more than 1 million coins worth of players. 

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Re: All my expensive players vanished from my team

Community Manager

Hi there, @seanid123.

 

For help with missing content, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

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Re: All my expensive players vanished from my team

Community Manager

Hi there, @seanid123.

 

For help with missing content, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

Aljo.png
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