recieved wrong reward - bundesliga kick-off

[OffKinkajou79]

i won the german kick off tourney and got a Premium bundes player pack and in all other big League kick off tourneys there has been a prime player pack for that League am i the only one who has that problem??

[EA_Guy · Accepted solution]

Hi @OffKinkajou79

Did you check the prize before the tournament? Generally it should tell you the reward that you will receive, so this may have been the correct award.

Otherwise, you can try speaking with the Technical Support team through the contact us site here. They will be able to look into your issue and provide you with assistance.

Thank you 

EAGuy

[EA_Guy · Accepted solution]

Hi @OffKinkajou79

Did you check the prize before the tournament? Generally it should tell you the reward that you will receive, so this may have been the correct award.

Otherwise, you can try speaking with the Technical Support team through the contact us site here. They will be able to look into your issue and provide you with assistance.

Thank you 

EAGuy