"It looks like you don't have a FUT Club."

[kenetor]

The ultimate team WebApp keep saying to me that i don't have any Ultimate Team.
"It looks like you don't have a FUT Club."

i have purchased the game on PS4 and my accounts are linked. What can i do ?

[EA_Guy · Accepted solution]

Hi @kenetor

Are you sure that this is the correct Origin account? This can mean that you're logging into the incorrect account, the correct one being the account that you Ultimate Team is linked to.

Login to the account on the site here, then click on the My Account option at the top left. Scrolling down on that page should show you all the accounts that are linked to this Origin account.

If you have a device capable of running it, please try downloading the Companion App. Test this to see if you're able to access your team on this device or if you get a similar error.

Thanks 

EAGuy

[EA_Guy · Accepted solution]

Hi @kenetor

Are you sure that this is the correct Origin account? This can mean that you're logging into the incorrect account, the correct one being the account that you Ultimate Team is linked to.

Login to the account on the site here, then click on the My Account option at the top left. Scrolling down on that page should show you all the accounts that are linked to this Origin account.

If you have a device capable of running it, please try downloading the Companion App. Test this to see if you're able to access your team on this device or if you get a similar error.

Thanks 

EAGuy

[kenetor]

Damn you were right. i don't know what i did but it's linked on an other empty account...
Both are linked to the same psn account tho...

Is there any way to mix my two accounts together ?

[EA_Guy]

You'd need to speak with the Support Team, through the contact us site here, for advice on this. 

That being said, Persona Transfer are generally not advised due to the risk of losing progress associated with the accounts. You can see some details on this here.

Thanks

[kenetor]

Ok, thanks for your help!

[AbC2493a4552344]

How to find my correct account ??

[EA_Darko]

@AbC2493a4552344 If you are unsure of your account details then you can contact our live support

For support, you can contact EA Help through the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.

[199304]

Hi , I have the same problem and I just saw that my origin account is linked to a facebook account that I don't have anymore. How can I fix this problem? 

[loriandaj]

I have been playing fut 19 for a long time and all of a sudden it says I don’t have a fut 19 club on companion 

[VIMMI2001]

Yeah same dude like 5 mins ago?