Re: I bought fifa points on the ps store and it hasn't come on my account

by EA_Andy
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I bought fifa points on the ps store and it hasn't come on my account

★★★★★ Newbie

The game wouldn't let me buy points on the UT so i bought them from the PS Store and they haven't come into my account yet

Message 1 of 13 (44,990 Views)

Accepted Solution

Re: I bought fifa points on the ps store and it hasn't come on my account

[ Edited ]
Community Manager (retired)

Hey @Jeepu96

 

It can take up to 24 hours for FIFA Points to arrive after purchasing them. If they still haven’t arrived after this point you’ll need to contact one of our advisers.

 

You can contact one of our game advisors,
For support, you can contact EA Help through the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.

 

It will also speed things up for you if you have a photo/screenshot of your proof of purchase.

 

Thanks,

 

- Andy -

 

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Message 2 of 13 (44,947 Views)

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Re: I bought fifa points on the ps store and it hasn't come on my account

[ Edited ]
Community Manager (retired)

Hey @Jeepu96

 

It can take up to 24 hours for FIFA Points to arrive after purchasing them. If they still haven’t arrived after this point you’ll need to contact one of our advisers.

 

You can contact one of our game advisors,
For support, you can contact EA Help through the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.

 

It will also speed things up for you if you have a photo/screenshot of your proof of purchase.

 

Thanks,

 

- Andy -

 

Message 2 of 13 (44,948 Views)

Re: I bought fifa points on the ps store and it hasn't come on my account

★ Novice

Please I bought fifa points from the PlayStation store and still haven’t received it till now!! Please I need this attested to 

Message 3 of 13 (40,086 Views)

Re: I bought fifa points on the ps store and it hasn't come on my account

★★★ Newbie

I haven’t received the Fifa points what can I do 

Message 4 of 13 (40,041 Views)

Re: I bought fifa points on the ps store and it hasn't come on my account

★ Novice
@crazy-gaint086 i didn't received either
Message 5 of 13 (33,768 Views)

Re: I bought fifa points on the ps store and it hasn't come on my account

★★★ Newbie

Hello guys i just bought fifa points from ps store and its same problem i didnt get em did u found a solution 

Message 6 of 13 (31,568 Views)

Re: I bought fifa points on the ps store and it hasn't come on my account

★★ Novice

I hve the same problem , bought 2 times 2200 points and now tries 1050. Got none of them ! Scammers ! I contacted ea and ps no one can help me. This is bulls..

Message 7 of 13 (29,948 Views)

Re: I bought fifa points on the ps store and it hasn't come on my account

★★★ Newbie

same with me 

Message 8 of 13 (29,894 Views)

Re: I bought fifa points on the ps store and it hasn't come on my account

EA DICE Team
I'm closing this thread to stop it from being necroed.

If you have any issues with FIFA, please make a new topic about your problems and what kind of steps you have tried to solve them.

/Atic
Message 9 of 13 (29,869 Views)

Re: I bought fifa points on the ps store and it hasn't come on my account

★★ Novice

Help me to please 

Message 10 of 13 (26,771 Views)