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Fifa 16 mobile connection issues 2017

by nijh1980
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Fifa 16 mobile connection issues 2017

★★★ Apprentice
Again it seems like FIFA 16 for mobile is having connection issues. The system keeps searching for an opponent and then there's an error message of connection lost. It's been going on since yesterday.
Message 1 of 213 (1,794 Views)

Accepted Solution

Re: Fifa 16 ios online problem

Community Manager

 

Hi all,

 

As some of you may have already noticed, the fix for this issue has now been implemented and you should be able to play again as normal.

 

Please let us know if you run into any further issues.

 

Thank you once again for your time and patience while this was resolved. I understand this has been a frustrating experience and I wanted to say thanks for sticking with us while it was being worked on.

 

- Andy -

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Message 194 of 213 (624 Views)

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Re: Fifa 16 mobile connection issues 2017

[ Edited ]
★★★★★ Novice

hey @EA_Andy, We are not able to play a single online match since 15 march 2017. when try to search for the opponent, it keeps on searching for opponent and then prompt "your connection to opponent is lost". Please help us in fixing this.

Message 2 of 213 (1,767 Views)

Re: Fifa 16 mobile connection issues 2017

★★★★ Novice

Same here. It seems to happen when logged in with facebook. 

Message 3 of 213 (1,755 Views)

Re: Fifa 16 mobile connection issues 2017

★★★ Apprentice
Can't somebody from EA please respond to this situation here. It's impossible to connect to online matches.
Message 4 of 213 (1,732 Views)

Fifa 16 ios online problem

★★★★ Novice
Andy please fix fifa16 ios online problem its says
Your conniction to your opponnent has been lost
Please fix
Message 5 of 213 (1,694 Views)

Re: Fifa 16 ios online problem

Community Manager

Hi all @Basaam2009peso @nijh1980 @tahichon @sonipabla

 

Thanks for the reports. I'll get this over to the FIFA team to see what's happening.

 

- Andy -

Message 6 of 213 (1,684 Views)

Re: Fifa 16 mobile connection issues 2017

★★★★ Novice

It's been over a week since I can't play.

Tried uninstalling and signing in with a different facebook account. Nothing.

Now it fails even when not logged in. Terrible.

Message 7 of 213 (1,620 Views)

Re: Fifa 16 mobile connection issues 2017

[ Edited ]
★★★ Apprentice
Any idea what's going on here? Does the FIFA 16 team have any idea what's the problem? When can we expect a solution?
Message 8 of 213 (1,611 Views)

Re: Fifa 16 mobile connection issues 2017

Community Manager

@nijh1980 - I've escalated to the team to investigate but I can't provide a time frame at the moment.

 

As soon as I have any information/news I'll let you know.

 

- Andy -

Message 9 of 213 (1,567 Views)
0

Re: Fifa 16 mobile connection issues 2017

★★★ Apprentice
EA_Andy-Thank you for your time and assistance.
Message 10 of 213 (1,567 Views)
0

PREVENT DISCONNECTS AND DNFs

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Improve your connection

If you have trouble connecting online, try opening or forwarding these ports to improve your connection.

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Secure your account

Turn on Login Verification to access FUT Web and Companion Apps, and protect your information.

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