Fifa 16 Ultimate team locked

[derendermason]

---

@VidicRoach93 wrote:

Hi I tried logging in to my FUT 16 on web app.

After trying my secret question twice, I decided to go into origin and change it to make sure I was actually doing it right.

For some reason it still asked for the same question when i tried the web app again and my UT account got locked. 

Live chat does not work for me so I can't seem to get that done, I tried calling via phone wait time was 45+minutes. 

Any help please

---

Please help me too

[GrigElek]

You solved the problem? I have same problem and i don't know what to do...

[JaTerZ_Kikinz]

it says to do it on my trusted device and im on my trusted device and still doesnt work.

[JohanB2000]

I have this now. I tried the fifa 17 companion app. I pre ordered fifa 17 and I deleted fifa 16. How can I get my account back?

[EA_Guy]

@JohanB2000

For assistance with this issue please speak with an EA Adviser through the contact us site here. They will be able to look into your issue and provide you with assistance.

Thanks

[JohanB2000]

Did it and they helped very quickly. Thanks man I really appeeciate it

[EA_Guy]

Glad to hear that, thanks for the update

[Koolboy02]

I need help

[Creed175040]

Yo man my fifa 16 FUT is locked didn't even ask me for my security question was just locked after 3 years of not playing?can't get through to support at all