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[READ FIRST] Common Issues, Questions, Answers and Solutions

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[READ FIRST] Common Issues, Questions, Answers and Solutions

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September 2014 - last edited March 2015

Hello everyone. In this thread, you will find very important articles, FAQs for all platforms, game guides, information articles and much more. All the different sections are separated, so scroll down and find the information you need. Ones you have found the information you require, please click the spoiler button below it and it will show you its content. Click the link and it will show you all that you need and what to know.

Note: This thread will be updated regularly, with top new information, so be sure to check in daily and regularly, to see what is going on and to find top new and fresh information.

Very Important Articles:

How not to get hacked and what to do if it already happened:

http://answers.ea.com/t5/FIFA-15/VERY-IMPORTANT-How-not-to-get-hacked-and-what-to-do-if-it/m-p/34925...

http://answers.ea.com/t5/FIFA-15/VERY-IMPORTANT-How-not-to-get-hacked-and-what-to-do-if-it/m-p/3492599#U3492599

Hacked or compromised accounts: Start here to restore account security:

http://answers.ea.com/t5/FIFA-15/IMPORTANT-Hacked-or-compromised-accounts-Start-here-to-restore/m-p/...and http://help.ea.com/en/article/hacked-or-compromised-accounts-start-here-to-restore-account-security/

http://answers.ea.com/t5/FIFA-15/IMPORTANT-Hacked-or-compromised-accounts-Start-here-to-restore/m-p/4099140#U4099140 and http://help.ea.com/en/article/hacked-or-compromised-accounts-start-here-to-restore-account-security/

FIFA Ultimate Team Coin Buying or Selling Risks:

http://answers.ea.com/t5/FIFA-15/IMPORTANT-FIFA-Ultimate-Team-Coin-Buying-or-Selling-Risks/m-p/43780... and http://help.ea.com/en/article/fut-coin-buying-selling-warning-risks/

http://answers.ea.com/t5/FIFA-15/IMPORTANT-FIFA-Ultimate-Team-Coin-Buying-or-Selling-Risks/m-p/4378078#U4378078 and http://help.ea.com/en/article/fut-coin-buying-selling-warning-risks/

FAQs for all platforms:

FIFA 15 Ultimate Team FAQ:

http://answers.ea.com/t5/FIFA-15/FAQ-FIFA-15-Ultimate-Team-FAQ/m-p/3527929#U3527929 and http://help.ea.com/en/article/fifa-15-ultimate-team-faq/

http://answers.ea.com/t5/FIFA-15/FAQ-FIFA-15-Ultimate-Team-FAQ/m-p/3527929#U3527929 and http://help.ea.com/en/article/fifa-15-ultimate-team-faq/

What carries over from FIFA 14 to FIFA 15 Ultimate Team?:

http://answers.ea.com/t5/FIFA-15/FAQ-What-carries-over-from-FIFA-14-to-FIFA-15-Ultimate-Team/m-p/352... and http://help.ea.com/en/article/fifa-14-to-fifa-15-carry-over-transfer-details/ and http://www.easports.com/fifa/news/2014/fifa-15-ultimate-team-carryover-details

http://answers.ea.com/t5/FIFA-15/FAQ-What-carries-over-from-FIFA-14-to-FIFA-15-Ultimate-Team/m-p/3528229#U3528229 and http://help.ea.com/en/article/fifa-14-to-fifa-15-carry-over-transfer-details/ and http://www.easports.com/fifa/news/2014/fifa-15-ultimate-team-carryover-details

General info about FIFA Ultimate Team Token Codes and the Gold Gift pack:

http://answers.ea.com/t5/FIFA-15/FAQ-General-info-about-FIFA-Ultimate-Team-Token-Codes-and-the/m-p/3...and http://help.ea.com/en/article/general-info-about-fut-token-codes-and-the-gold-gift-pack/

http://answers.ea.com/t5/FIFA-15/FAQ-General-info-about-FIFA-Ultimate-Team-Token-Codes-and-the/m-p/3571341#U3571341 and http://help.ea.com/en/article/general-info-about-fut-token-codes-and-the-gold-gift-pack/

EA SPORTS Football Club FAQ:

http://answers.ea.com/t5/FIFA-15/FAQ-EA-SPORTS-Football-Club-FAQ/m-p/3575295#U3575295 and http://help.ea.com/en/article/ea-sports-football-club-faq/

http://answers.ea.com/t5/FIFA-15/FAQ-EA-SPORTS-Football-Club-FAQ/m-p/3575295#U3575295 and http://help.ea.com/en/article/ea-sports-football-club-faq/

Important Articles:

Login Verification and FIFA 15 Ultimate Team Web App:

http://answers.ea.com/t5/FIFA-15/IMPORTANT-FIFA-15-first-steps-Login-verification/m-p/3456435#U34564...and http://help.ea.com/en/article/fifa-15-first-steps-login-verification/

http://answers.ea.com/t5/FIFA-15/IMPORTANT-FIFA-15-first-steps-Login-verification/m-p/3456435#U3456435 and http://help.ea.com/en/article/fifa-15-first-steps-login-verification/

FIFA 15 known issues and workarounds:

http://answers.ea.com/t5/FIFA-15/IMPORTANT-FIFA-15-known-issues-and-workarounds-Updated-23-09-14/m-p...and http://help.ea.com/en/article/fifa-15-known-issues-and-workarounds/

http://answers.ea.com/t5/FIFA-15/IMPORTANT-FIFA-15-known-issues-and-workarounds-Updated-23-09-14/m-p/3544407#U3544407 and http://help.ea.com/en/article/fifa-15-known-issues-and-workarounds/

Guides:

How to create or reset your Secret Question in FIFA Ultimate Team:

http://answers.ea.com/t5/FIFA-15/GUIDE-How-to-create-or-reset-your-Secret-Question-in-FIFA/m-p/35016...and http://help.ea.com/en/article/how-to-reset-your-secret-question-in-fifa-ultimate-team/

http://answers.ea.com/t5/FIFA-15/GUIDE-How-to-create-or-reset-your-Secret-Question-in-FIFA/m-p/3501631#U3501631 and http://help.ea.com/en/article/how-to-reset-your-secret-question-in-fifa-ultimate-team/

FIFA Ultimate Team Web App access: Is your email linked to Origin?:

http://answers.ea.com/t5/FIFA-15/GUIDE-FIFA-Ultimate-Team-Web-App-access-Is-your-email-linked-to/m-p...and http://help.ea.com/en/article/fifa-ultimate-team-web-app-access-is-your-email-linked-to-origin/

http://answers.ea.com/t5/FIFA-15/GUIDE-FIFA-Ultimate-Team-Web-App-access-Is-your-email-linked-to/m-p/3532849#U3532849 and http://help.ea.com/en/article/fifa-ultimate-team-web-app-access-is-your-email-linked-to-origin/

How to redeem a FIFA 15 Ultimate Team (FUT) Token Code on Xbox:

http://answers.ea.com/t5/FIFA-15/GUIDE-How-to-redeem-a-FIFA-15-Ultimate-Team-FUT-Token-Code-on/m-p/3...and http://help.ea.com/en/article/how-to-redeem-a-fifa-15-ultimate-team-fut-token-code-on-xbox/

http://answers.ea.com/t5/FIFA-15/GUIDE-How-to-redeem-a-FIFA-15-Ultimate-Team-FUT-Token-Code-on/m-p/3571305#U3571305 and http://help.ea.com/en/article/how-to-redeem-a-fifa-15-ultimate-team-fut-token-code-on-xbox/

How to find your FIFA 15 Ultimate Team mobile display name:

http://answers.ea.com/t5/FIFA-15/GUIDE-How-to-find-your-FIFA-15-Ultimate-Team-mobile-display-name/m-...and http://help.ea.com/en/article/how-to-find-your-fifa-15-mobile-display-name/

http://answers.ea.com/t5/FIFA-15/GUIDE-How-to-find-your-FIFA-15-Ultimate-Team-mobile-display-name/m-p/3597185#U3597185 and http://help.ea.com/en/article/how-to-find-your-fifa-15-mobile-display-name/

Troubleshooting Articles:

What online ports should I open for FIFA 15?:

http://answers.ea.com/t5/FIFA-15/TROUBLESHOOTING-What-online-ports-should-I-open-for-FIFA-15/m-p/349...and http://help.ea.com/en/article/what-online-ports-should-i-open-for-fifa-15/

http://answers.ea.com/t5/FIFA-15/TROUBLESHOOTING-What-online-ports-should-I-open-for-FIFA-15/m-p/3493069#U3493069 and http://help.ea.com/en/article/what-online-ports-should-i-open-for-fifa-15/

Workaround for PC crash during FIFA 15 intro:

http://answers.ea.com/t5/FIFA-15/TROUBLESHOOTING-Workaround-for-PC-crash-during-FIFA-15-intro/m-p/34...and http://help.ea.com/en/article/workaround-for-pc-crash-during-fifa-15-intro/

http://answers.ea.com/t5/FIFA-15/TROUBLESHOOTING-Workaround-for-PC-crash-during-FIFA-15-intro/m-p/3494255#U3494255 and http://help.ea.com/en/article/workaround-for-pc-crash-during-fifa-15-intro/

FIFA Ultimate Team Web App: Security Question and Answer troubleshooting steps:

http://answers.ea.com/t5/FIFA-15/TROUBLESHOOTING-FUT-Web-App-Security-Question-and-Answer/m-p/390869...and http://help.ea.com/en/article/security-question-and-answer-troubleshooting-steps/

http://answers.ea.com/t5/FIFA-15/TROUBLESHOOTING-FUT-Web-App-Security-Question-and-Answer/m-p/3908693#U3908693 and http://help.ea.com/en/article/security-question-and-answer-troubleshooting-steps/

Locked FIFA Ultimate Team mobile account workaround:

http://answers.ea.com/t5/FIFA-15/TROUBLESHOOTING-Locked-FIFA-Ultimate-Team-mobile-account/m-p/432719...and http://help.ea.com/en/article/locked-fifa-ultimate-team-mobile-account-workaround/

http://answers.ea.com/t5/FIFA-15/TROUBLESHOOTING-Locked-FIFA-Ultimate-Team-mobile-account/m-p/4327199#U4327199 and http://help.ea.com/en/article/locked-fifa-ultimate-team-mobile-account-workaround/

Information Articles, Useful Information:

FIFA 15 PC System Requirements:

http://answers.ea.com/t5/FIFA-15/INFORMATION-FIFA-15-PC-System-Requirements/m-p/3469607#U3469607 and http://help.ea.com/en/article/fifa-15-pc-minimum-requirements/

http://answers.ea.com/t5/FIFA-15/INFORMATION-FIFA-15-PC-System-Requirements/m-p/3469607#U3469607 and http://help.ea.com/en/article/fifa-15-pc-minimum-requirements/

Showing Cheaters The Red Card:

http://answers.ea.com/t5/FIFA-15/INFORMATION-Showing-Cheaters-The-Red-Card/m-p/3437237#U3437237 and http://help.ea.com/en/article/fighting-cheaters-in-fifa-how-you-can-stay-safe/

http://answers.ea.com/t5/FIFA-15/INFORMATION-Showing-Cheaters-The-Red-Card/m-p/3437237#U3437237 and http://help.ea.com/en/article/fighting-cheaters-in-fifa-how-you-can-stay-safe/

FIFA 15 demo info:

http://answers.ea.com/t5/FIFA-15/INFORMATION-FIFA-15-demo-info/m-p/3492947#U3492947 and http://help.ea.com/en/article/fifa-15-demo-info/

http://answers.ea.com/t5/FIFA-15/INFORMATION-FIFA-15-demo-info/m-p/3492947#U3492947 and http://help.ea.com/en/article/fifa-15-demo-info/

FIFA 15 EA Access trial details:

http://help.ea.com/en/article/fifa-15-ea-access-trial-details/

Trade Offers Removed from FUT 15:

http://answers.ea.com/t5/FIFA-15/INFORMATION-Trade-Offers-Removed-from-FUT-15/m-p/3521731#U3521731 and http://forum.ea.com/uk/posts/list/2929540.page

http://answers.ea.com/t5/FIFA-15/INFORMATION-Trade-Offers-Removed-from-FUT-15/m-p/3521731#U3521731 and http://forum.ea.com/uk/posts/list/2929540.page

The future of EA SPORTS Season Ticket:

http://help.ea.com/en/article/the-future-of-ea-sports-season-ticket/

FIFA 15 will not include Brazilian leagues:

http://help.ea.com/en/article/fifa-15-will-not-include-brazilian-leagues/

FIFA 15 pre-order details:

http://help.ea.com/en/article/fifa-15-pre-order-details/

EA SPORTS Arena FAQ:

http://help.ea.com/en/article/ea-sports-arena-faq/

FIFA 15 features info:

http://help.ea.com/en/article/fifa-15-features-info/

FIFA Ultimate Team Club Limits:

http://answers.ea.com/t5/FIFA-15/INFORMATION-FIFA-Ultimate-Team-Club-Limits/m-p/3573467#U3573467 and http://help.ea.com/en/article/fifa-ultimate-team-club-limits/

http://answers.ea.com/t5/FIFA-15/INFORMATION-FIFA-Ultimate-Team-Club-Limits/m-p/3573467#U3573467 and http://help.ea.com/en/article/fifa-ultimate-team-club-limits/

Go hands-on with the FIFA 15 Ultimate Team mobile app:

http://answers.ea.com/t5/FIFA-15/INFORMATION-Go-hands-on-with-the-FIFA-15-Ultimate-Team-mobile/m-p/3... and http://help.ea.com/en/article/fifa-15-ultimate-team-mobile-info/

http://answers.ea.com/t5/FIFA-15/INFORMATION-Go-hands-on-with-the-FIFA-15-Ultimate-Team-mobile/m-p/3584477#U3584477 and http://help.ea.com/en/article/fifa-15-ultimate-team-mobile-info/

FIFA 15 game updates:

http://answers.ea.com/t5/FIFA-15/FIFA-15-game-updates/m-p/3717945#U3717945 and http://help.ea.com/en/article/fifa-15-game-updates/

http://answers.ea.com/t5/FIFA-15/FIFA-15-game-updates/m-p/3717945#U3717945 and http://help.ea.com/en/article/fifa-15-game-updates/

What do I do if I disabled Login Verification?:

http://answers.ea.com/t5/FIFA-15/INFO-What-do-I-do-if-I-disabled-Login-Verification/m-p/4120088#U412...and http://help.ea.com/en/article/what-do-i-do-if-i-disabled-login-verification/

http://answers.ea.com/t5/FIFA-15/INFO-What-do-I-do-if-I-disabled-Login-Verification/m-p/4120088#U4120088 and http://help.ea.com/en/article/what-do-i-do-if-i-disabled-login-verification/

Current issues, information articles:

Censored word error when naming your FUT:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Censored-word-error-when-naming-your-FUT/m-p/3544363#U35... and http://help.ea.com/en/article/censored-word-error-when-naming-your-ultimate-team/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Censored-word-error-when-naming-your-FUT/m-p/3544363#U3544363 and http://help.ea.com/en/article/censored-word-error-when-naming-your-ultimate-team/

Unable to access FUT Companion App on mobile:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-access-FUT-Companion-App-on-mobile/m-p/3565385...and http://help.ea.com/en/article/unable-to-access-fut-companion-app-on-mobile/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-access-FUT-Companion-App-on-mobile/m-p/3565385#U3565385 and http://help.ea.com/en/article/unable-to-access-fut-companion-app-on-mobile/

Players unable to edit their Pro Club players on PC:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Players-unable-to-edit-their-Pro-Club-players-on-PC/m-p/... and http://help.ea.com/en/article/players-unable-to-edit-their-pro-club-players-on-pc/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Players-unable-to-edit-their-Pro-Club-players-on-PC/m-p/3573455#U3573455 and http://help.ea.com/en/article/players-unable-to-edit-their-pro-club-players-on-pc/

FIFA Ultimate Team Transfer Market delay:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-FIFA-Ultimate-Team-Transfer-Market-delay/m-p/3575275#U35...and http://help.ea.com/en/article/fifa-ultimate-team-transfer-market-delay/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-FIFA-Ultimate-Team-Transfer-Market-delay/m-p/3575275#U3575275 and http://help.ea.com/en/article/fifa-ultimate-team-transfer-market-delay/

Unable to connect to FUT servers on PlayStation 4:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-connect-to-FUT-servers-on-PlayStation-4/m-p/35... and http://help.ea.com/en/article/unable-to-connect-to-fut-servers/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-connect-to-FUT-servers-on-PlayStation-4/m-p/3590023#U3590023 and http://help.ea.com/en/article/unable-to-connect-to-fut-servers/

PC players unable to purchase or spend FIFA Points:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-PC-players-unable-to-spend-FIFA-Points/m-p/3601139#U3601...and http://help.ea.com/en/article/pc-players-unable-to-purchase-spend-fifa-points/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-PC-players-unable-to-spend-FIFA-Points/m-p/3601139#U3601139 and http://help.ea.com/en/article/pc-players-unable-to-purchase-spend-fifa-points/

Crashing after selecting a language in FIFA 15:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Crashing-after-selecting-a-language-in-FIFA-15/m-p/36011...and http://help.ea.com/en/article/crashing-after-selecting-a-language-in-fifa-15/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Crashing-after-selecting-a-language-in-FIFA-15/m-p/3601177#U3601177 and http://help.ea.com/en/article/crashing-after-selecting-a-language-in-fifa-15/

FIFA Ultimate Team matches not granting rewards:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-FIFA-Ultimate-Team-matches-not-granting-rewards/m-p/3619... and http://help.ea.com/en/article/fifa-ultimate-team-matches-not-granting-rewards/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-FIFA-Ultimate-Team-matches-not-granting-rewards/m-p/3619871#U3619871 and http://help.ea.com/en/article/fifa-ultimate-team-matches-not-granting-rewards/

Unable to re-install FIFA 15 on PC after an interrupted installation:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-re-install-FIFA-15-on-PC-after-an/m-p/3649959#...and http://help.ea.com/en/article/unable-to-re-install-fifa-15-on-pc-after-an-interrupted-installation/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-re-install-FIFA-15-on-PC-after-an/m-p/3649959#U3649959 and http://help.ea.com/en/article/unable-to-re-install-fifa-15-on-pc-after-an-interrupted-installation/

Jumbo Gold Pack reward missing after winning FUT Division One:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Jumbo-Gold-Pack-reward-missing-after-winning-FUT/m-p/378...and http://help.ea.com/en/article/jumbo-gold-pack-reward-missing-after-winning-fut-division-one/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Jumbo-Gold-Pack-reward-missing-after-winning-FUT/m-p/3782625#U3782625 and http://help.ea.com/en/article/jumbo-gold-pack-reward-missing-after-winning-fut-division-one/

LOC_TOURN_ELG_KEY error message in Ultimate Team Seasons:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-LOC-TOURN-ELG-KEY-error-message-in-Ultimate-Team/m-p/386...and http://help.ea.com/en/article/loc-tourn-elg-key-error-message-in-ultimate-team-online-seasons/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-LOC-TOURN-ELG-KEY-error-message-in-Ultimate-Team/m-p/3860289#U3860289 and http://help.ea.com/en/article/loc-tourn-elg-key-error-message-in-ultimate-team-online-seasons/

Hanging when creating and building squads on Xbox 360:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Hanging-when-creating-and-building-squads-on-Xbox-360/m-...and http://help.ea.com/en/article/hanging-when-creating-and-building-squads-on-xbox-360/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Hanging-when-creating-and-building-squads-on-Xbox-360/m-p/3869397#U3869397 and http://help.ea.com/en/article/hanging-when-creating-and-building-squads-on-xbox-360/

Why can't I purchase FIFA Points?:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Why-can-t-I-purchase-FIFA-Points/m-p/4031866#U4031866 and http://help.ea.com/en/article/why-cant-i-purchase-fifa-points/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Why-can-t-I-purchase-FIFA-Points/m-p/4031866#U4031866 and http://help.ea.com/en/article/why-cant-i-purchase-fifa-points/

Reward not appearing after winning the Red Cup Tournament:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Reward-not-appearing-after-winning-the-Red-Cup/td-p/4040...and http://help.ea.com/en/article/reward-not-appearing-after-winning-the-red-cup-tournament/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Reward-not-appearing-after-winning-the-Red-Cup/td-p/4040546 and http://help.ea.com/en/article/reward-not-appearing-after-winning-the-red-cup-tournament/

FIFA web form submissions and investigations wait-time:

http://answers.ea.com/t5/FIFA-15/INFO-FIFA-web-form-submissions-and-investigations-wait-time/m-p/404...and http://help.ea.com/en/article/fifa-web-form-submissions-and-investigations-wait-time

http://answers.ea.com/t5/FIFA-15/INFO-FIFA-web-form-submissions-and-investigations-wait-time/m-p/4045762#U4045762 and http://help.ea.com/en/article/fifa-web-form-submissions-and-investigations-wait-time

FIFA Ultimate Team missing FIFA Points issue:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-FIFA-Ultimate-Team-missing-FIFA-Points-issue/m-p/4099116...and http://help.ea.com/en/article/fifa-fut-points-issue/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-FIFA-Ultimate-Team-missing-FIFA-Points-issue/m-p/4099116#U4099116 and http://help.ea.com/en/article/fifa-fut-points-issue/

FIFA Ultimate Team lost players issue:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-FIFA-Ultimate-Team-lost-players-issue/m-p/4099122#U40991...and http://help.ea.com/en/article/fifa-ultimate-team-lost-players-issue/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-FIFA-Ultimate-Team-lost-players-issue/m-p/4099122#U4099122 and http://help.ea.com/en/article/fifa-ultimate-team-lost-players-issue/

Connectivity issues for FIFA 15 on mobile:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Connectivity-issues-for-FIFA-15-on-mobile/m-p/4099628#U4...and http://help.ea.com/en/article/connectivity-issues-for-fifa-15-on-mobile/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Connectivity-issues-for-FIFA-15-on-mobile/m-p/4099628#U4099628 and http://help.ea.com/en/article/connectivity-issues-for-fifa-15-on-mobile/

Mobile players receiving error after listing items in FIFA 15 Transfer Market:

http://answers.ea.com/t5/FIFA-15/IMPORTANT-Mobile-players-receiving-error-after-listing-items-in/m-p...and http://help.ea.com/en/article/mobile-players-receiving-error-after-listing-items-in-transfer-market/

http://answers.ea.com/t5/FIFA-15/IMPORTANT-Mobile-players-receiving-error-after-listing-items-in/m-p/4149249#U4149249 and http://help.ea.com/en/article/mobile-players-receiving-error-after-listing-items-in-transfer-market/

Having trouble connecting to FIFA Ultimate Team or EA SPORTS Football Club servers?:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Having-trouble-connecting-to-FUT-or-EASFC-servers/m-p/41...and http://help.ea.com/en/article/connecting-issues-to-fifa-ultimate-team-or-ea-sports-football-club-ser...

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Having-trouble-connecting-to-FUT-or-EASFC-servers/m-p/4149333#U4149333 and http://help.ea.com/en/article/connecting-issues-to-fifa-ultimate-team-or-ea-sports-football-club-servers/

Players unable to connect to FUT servers:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Players-unable-to-connect-to-FUT-servers/m-p/4154011#U41...and http://help.ea.com/en/article/players-unable-to-connect-to-fut-servers/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Players-unable-to-connect-to-FUT-servers/m-p/4154011#U4154011 and http://help.ea.com/en/article/players-unable-to-connect-to-fut-servers/

Unable to connect to FIFA Ultimate Team and EA SPORTS Football Club servers:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-connect-to-FUT-and-EASFC-servers/m-p/4176734#U...and http://help.ea.com/en/article/unable-to-connect-to-fut-servers/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-connect-to-FUT-and-EASFC-servers/m-p/4176734#U4176734 and http://help.ea.com/en/article/unable-to-connect-to-fut-servers/

Xbox One players unable to purchase FIFA and Madden Points:

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Xbox-One-players-unable-to-purchase-FIFA-and-Madden/m-p/...and http://help.ea.com/en/article/xbox-players-unable-to-purchase-fifa-points/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Xbox-One-players-unable-to-purchase-FIFA-and-Madden/m-p/4292867#U4292867 and http://help.ea.com/en/article/xbox-players-unable-to-purchase-fifa-points/

This is just the beginning and more information will be added, as time goes by. Thank you all for reading and happy gaming from all of as!

Message 1 of 4 (68,740 Views)

Re: [READ FIRST] Guides,Troubleshooting, Fixes, How To's, FAQs for all platforms

[ Edited ]

★★★★★ Expert

September 2014 - last edited February 2015

Hello everyone. In this part of the topic, you will see solved issues, old topics, expiered ones and so on. This is done, to reserve space for the main post and keep you all updated on the new and fresh information.

Solved issues:

Unable to use purchased FIFA Points in FUT 15 Web App (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-use-purchased-FIFA-Points-in-FUT-15-Web-App/m-... and http://help.ea.com/en/article/unable-to-use-purchased-fifa-points-in-fifa-15-ultimate-team-web-app/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-use-purchased-FIFA-Points-in-FUT-15-Web-App/m-p/3565437#U3565437 and http://help.ea.com/en/article/unable-to-use-purchased-fifa-points-in-fifa-15-ultimate-team-web-app/

FIFA Points are not currently available on Windows tablets Store (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-FIFA-Points-are-not-currently-available-on-Windows/m-p/3... and http://help.ea.com/en/article/fifa-points-are-not-currently-available-on-windows-store/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-FIFA-Points-are-not-currently-available-on-Windows/m-p/3572525#U3572525 and http://help.ea.com/en/article/fifa-points-are-not-currently-available-on-windows-store/

Unable to search for players by name in Career Mode (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-search-for-players-by-name-in-Career-Mode/m-p/... and http://help.ea.com/en/article/unable-to-search-for-players-by-name-in-career-mode/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-search-for-players-by-name-in-Career-Mode/m-p/3574015#U3574015 and http://help.ea.com/en/article/unable-to-search-for-players-by-name-in-career-mode/

Messi loan player not immediately available after redeeming codes (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Messi-loan-player-not-immediately-available-after/m-p/35... and http://help.ea.com/en/article/messi-loan-player-not-immediately-available-after-redeeming-codes/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Messi-loan-player-not-immediately-available-after/m-p/3590037#U3590037 and http://help.ea.com/en/article/messi-loan-player-not-immediately-available-after-redeeming-codes/

Intermittent connectivity to FIFA Ultimate Team on Xbox 360 / PlayStation 3 / PlayStation 4 / PC (SOLVED!):

http://answers.ea.com/t5/FIFA-15/Info-Intermittent-connectivity-to-FUT-on-X360-PS3-PS4-PC/m-p/359864...and http://help.ea.com/en/article/intermittent-connectivity-to-fifa-ultimate-team/

http://answers.ea.com/t5/FIFA-15/Info-Intermittent-connectivity-to-FUT-on-X360-PS3-PS4-PC/m-p/3598643#U3598643 and http://help.ea.com/en/article/intermittent-connectivity-to-fifa-ultimate-team/

Players getting kicked to Main Menu in FIFA 15 (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Players-getting-kicked-to-Main-Menu-in-FIFA-15/m-p/36195...and http://help.ea.com/en/article/players-getting-kicked-to-main-menu-in-fifa-15/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Players-getting-kicked-to-Main-Menu-in-FIFA-15/m-p/3619551#U3619551 and http://help.ea.com/en/article/players-getting-kicked-to-main-menu-in-fifa-15/

Purchasing issues in FIFA 15 (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Purchasing-issues-in-FIFA-15/m-p/3619563#U3619563 and http://help.ea.com/en/article/fifa-15-purchasing-issues/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Purchasing-issues-in-FIFA-15/m-p/3619563#U3619563 and http://help.ea.com/en/article/fifa-15-purchasing-issues/

Transfer Market trading currently unavailable in FIFA Ultimate Team Web App / EA SPORTS Football Club (SOLVED!):

http://answers.ea.com/t5/FIFA-15/Transfer-Market-trading-currently-unavailable-in-FIFA-Ultimate/m-p/...and http://help.ea.com/en/article/transfer-market-trading-currently-unavailable-in-fifa-ultimate-team-we...

http://answers.ea.com/t5/FIFA-15/Transfer-Market-trading-currently-unavailable-in-FIFA-Ultimate/m-p/3613215#U3613215 and http://help.ea.com/en/article/transfer-market-trading-currently-unavailable-in-fifa-ultimate-team-web-app/

FIFA Ultimate Team Transfer Market issues – 20 October, 2014 (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-FIFA-Ultimate-Team-Transfer-Market-issues-20-October/m-p...and http://help.ea.com/en/article/fut-trade-pile-issues/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-FIFA-Ultimate-Team-Transfer-Market-issues-20-October/m-p/3808107#U3808107 and http://help.ea.com/en/article/fut-trade-pile-issues/

Unable to connect to FUT servers (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-connect-to-FUT-servers/m-p/3591479#U3591479 and http://help.ea.com/en/article/unable-to-connect-to-fut-servers/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-connect-to-FUT-servers/m-p/3591479#U3591479 and http://help.ea.com/en/article/unable-to-connect-to-fut-servers/

Premium Jumbo Packs charging incorrect price on PC (SOLVED!):

http://answers.ea.com/t5/FIFA-15/IMPORTANT-Premium-Jumbo-Packs-charging-incorrect-price-on-PC/m-p/36...and http://help.ea.com/en/article/premium-jumbo-packs-charging-incorrect-price-on-pc/

http://answers.ea.com/t5/FIFA-15/IMPORTANT-Premium-Jumbo-Packs-charging-incorrect-price-on-PC/m-p/3639473#U3639473 and http://help.ea.com/en/article/premium-jumbo-packs-charging-incorrect-price-on-pc/

Short PC name bug causing players to stay in midfield (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Short-PC-name-bug-causing-players-to-stay-in-midfield/m-... and http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Short-PC-name-bug-causing-players-to-stay-in-midfield/m-...

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Short-PC-name-bug-causing-players-to-stay-in-midfield/m-p/3584445#U3584445 and http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Short-PC-name-bug-causing-players-to-stay-in-midfield/m-p/3584445#U3584445

Unable to open free Gold Packs in FIFA Ultimate Team on PC (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-open-free-Gold-Packs-in-FIFA-Ultimate-Team/m-p...and http://help.ea.com/en/article/unable-to-open-free-gold-packs-in-fifa-ultimate-team/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Unable-to-open-free-Gold-Packs-in-FIFA-Ultimate-Team/m-p/3601153#U3601153 and http://help.ea.com/en/article/unable-to-open-free-gold-packs-in-fifa-ultimate-team/

Why can't I purchase FIFA Points on PlayStation? (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Why-can-t-I-purchase-FIFA-Points-on-PlayStation-Asia/m-p... and http://help.ea.com/en/article/why-cant-i-purchase-fifa-points-on-playstation/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Why-can-t-I-purchase-FIFA-Points-on-PlayStation-Asia/m-p/3565427#U3565427 and http://help.ea.com/en/article/why-cant-i-purchase-fifa-points-on-playstation/

Transfer Market players stuck at 30 items (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Transfer-Market-players-stuck-at-30-items/m-p/3573489#U3... and http://help.ea.com/en/article/transfer-market-players-stuck-at-30-items/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Transfer-Market-players-stuck-at-30-items/m-p/3573489#U3573489 and http://help.ea.com/en/article/transfer-market-players-stuck-at-30-items/

Hanging at the end of online / offline FUT matches (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Hanging-at-the-end-of-online-offline-FUT-matches/m-p/359...and http://help.ea.com/en/article/fifa-15-hanging-at-the-end-of-online-offline-fut-matches/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Hanging-at-the-end-of-online-offline-FUT-matches/m-p/3591191#U3591191 and http://help.ea.com/en/article/fifa-15-hanging-at-the-end-of-online-offline-fut-matches/

FIFA 15 and EA SPORTS Football Club are experiencing connection problems (SOLVED!):

http://answers.ea.com/t5/FIFA-15/IMPORTANT-FIFA-15-and-EASFC-are-experiencing-connection-problems/m-...and http://help.ea.com/en/article/fifa-15-and-ea-sports-football-club-are-experiencing-connection-proble...

http://answers.ea.com/t5/FIFA-15/IMPORTANT-FIFA-15-and-EASFC-are-experiencing-connection-problems/m-p/3835519/highlight/false#M52426 and http://help.ea.com/en/article/fifa-15-and-ea-sports-football-club-are-experiencing-connection-problems/

Xbox 360 / PlayStation 3 hanging when downloading online squad updates (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Xbox-360-PlayStation-3-hanging-when-downloading/m-p/3884...and http://help.ea.com/en/article/xbox-360-playstation-3-hanging-when-downloading-online-squad-updates/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Xbox-360-PlayStation-3-hanging-when-downloading/m-p/3884387#U3884387 and http://help.ea.com/en/article/xbox-360-playstation-3-hanging-when-downloading-online-squad-updates/

PS4 intermittent connectivity or lag (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-PS4-intermittent-connectivity-lag-Updated-22-09-2014/m-p...and http://help.ea.com/en/article/ps4-intermittent-connectivity-lag/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-PS4-intermittent-connectivity-lag-Updated-22-09-2014/m-p/3492319#U3492319 and http://help.ea.com/en/article/ps4-intermittent-connectivity-lag/

FIFA 15 mobile crashing after connecting with Facebook (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-FIFA-15-mobile-crashing-after-connecting-with/m-p/386642...and http://help.ea.com/en/article/fifa-15-mobile-crashing-after-connecting-with-facebook/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-FIFA-15-mobile-crashing-after-connecting-with/m-p/3866429#U3866429 and http://help.ea.com/en/article/fifa-15-mobile-crashing-after-connecting-with-facebook/

Online Seasons loading loop for PlayStation 3 players (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Online-Seasons-loading-loop-for-PlayStation-3-players/m-...and http://help.ea.com/en/article/online-seasons-loading-loop-for-playstation-3-players/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Online-Seasons-loading-loop-for-PlayStation-3-players/m-p/3771537#U3771537 and http://help.ea.com/en/article/online-seasons-loading-loop-for-playstation-3-players/

Missing accomplishments for pro player in Career Mode (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Missing-accomplishments-for-pro-player-in-Career-Mode/m-...and http://help.ea.com/en/article/missing-accomplishments-for-pro-player-in-career-mode/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Missing-accomplishments-for-pro-player-in-Career-Mode/m-p/3869401#U3869401 and http://help.ea.com/en/article/missing-accomplishments-for-pro-player-in-career-mode/

EA Access connectivity issues for FIFA 15 (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-EA-Access-connectivity-issues-for-FIFA-15/m-p/4136688#U4...and http://help.ea.com/en/article/ea-access-connectivity-issues-for-fifa-15/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-EA-Access-connectivity-issues-for-FIFA-15/m-p/4136688#U4136688 and http://help.ea.com/en/article/ea-access-connectivity-issues-for-fifa-15/

Intermittent connectivity to FIFA 15 on PlayStation 4 (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Intermittent-connectivity-to-FIFA-15-on-PlayStation-4/m-...and http://help.ea.com/en/article/intermittent-connectivity-to-fifa-15-on-playstation-4/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Intermittent-connectivity-to-FIFA-15-on-PlayStation-4/m-p/4229182#U4229182 and http://help.ea.com/en/article/intermittent-connectivity-to-fifa-15-on-playstation-4/

Loading loop or crashing in FIFA 15 mobile (SOLVED!):

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Loading-loop-or-crashing-in-FIFA-15-mobile/m-p/4327164#U... and http://help.ea.com/en/article/loading-loop-workaround-for-fifa-15-mobile/

http://answers.ea.com/t5/FIFA-15/ISSUE-INFO-Loading-loop-or-crashing-in-FIFA-15-mobile/m-p/4327164#U4327164 and http://help.ea.com/en/article/loading-loop-workaround-for-fifa-15-mobile/

This is just the beginning and more information will be added, as time goes by. Thank you all for reading and happy gaming from all of as!

Message 2 of 4 (62,849 Views)

Re: [READ FIRST] Guides,Troubleshooting, Fixes, How To's, FAQs for all platforms

★★★★★ Expert

January 2015

Topic updated with new information, on 14/01/2015.

Message 3 of 4 (25,314 Views)

Re: [READ FIRST] Common Issues, Questions, Answers and Solutions

★★★★★ Expert

March 2015

Topic updated with new information, on 04/03/2015.

Message 4 of 4 (18,041 Views)