Help us improve Answers HQ! Take Survey No, Thanks

My FIFA 15 ultimate team account has been locked,how can I unlock it?

by FirstBlooodTR
Reply

Original Post

Highlighted
Accepted Solution

My FIFA 15 ultimate team account has been locked,how can I unlock it?

★★★★ Novice

My FIFA 15 ultimate team account has been locked,how can I unlock it? pleaseeeee

Message 1 of 15 (14,362 Views)

Accepted Solution

Re: My FIFA 15 ultimate team account has been locked,how can I unlock it?

★★★★★ Expert

Log into your account with a trusted device. If you can not do that, contact support and follow this steps:

 

For this, you will need to contact Origin/EA support. They will gladly help you, with this problem. To contact them, see the steps below: 

 

*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*

 

Click the following link and log in: https://help.ea.com/en/

 

Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.

 

On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.

 

If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.

 

Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.

 

You will then have your options available, such as having a Live Chat with an advisor, or scheduling a callback if it is available in your region.

 

After this, you will get a live chat or a callback (depending on what you chosen) with an EA agent, that will be glad to help you.

View in thread

Message 15 of 15 (2,100 Views)

All Replies

Re: My FIFA 15 ultimate team account has been locked,how can I unlock it?

Message 2 of 15 (14,009 Views)

Re: My FIFA 15 ultimate team account has been locked,how can I unlock it?

Message 3 of 15 (14,006 Views)

Re: My FIFA 15 ultimate team account has been locked,how can I unlock it?

★★★★ Novice

where is the forget  

  1. When you are asked for your secret question, click on Forgot answer? ????
Message 4 of 15 (13,990 Views)
0

Re: My FIFA 15 ultimate team account has been locked,how can I unlock it?

★★★★ Novice

does not ask new questions

Message 5 of 15 (13,976 Views)
0

Re: My FIFA 15 ultimate team account has been locked,how can I unlock it?

★★★★ Novice

It doesnt ask for a new security question and every time i change it from origin it sill pops up the same message whenever i logged into fut15 that my account is locked and i need to change my security question pls i need big help on this one!!!!!

Message 6 of 15 (13,582 Views)

Re: My FIFA 15 ultimate team account has been locked,how can I unlock it?

★★★★ Newbie
How can I unlock my FIFA account ???
Message 7 of 15 (12,875 Views)

Re: My FIFA 15 ultimate team account has been locked,how can I unlock it?

★★★★ Newbie
I can't play FIFA 15 Ultimate Team!!
Message 8 of 15 (12,790 Views)
0

Re: My FIFA 15 ultimate team account has been locked,how can I unlock it?

★★★ Newbie
My FIFA 15 blocket pls help me
Message 9 of 15 (11,084 Views)
0

Re: My FIFA 15 ultimate team account has been locked,how can I unlock it?

★★★★ Newbie
Why it's says future account is locked to unlock create a new security Question how to fix dis????????????
Message 10 of 15 (9,461 Views)

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

fifa-19-player-splash

Secure your account

Turn on Login Verification to access FUT Web and Companion Apps, and protect your information.

View more on EA Help