[INFO REQUEST] Missing FIFA points after a purchase

by EA_Dennis
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Re: [INFO REQUEST] Missing FIFA points after a purchase

★★★ Newbie
I have tried anything and it didn't work.
Message 11 of 102 (1,347 Views)

Re: [INFO REQUEST] Missing FIFA points after a purchase

★ Novice
 
Message 12 of 102 (1,333 Views)

Re: [INFO REQUEST] Missing FIFA points after a purchase

★★★ Newbie
I purchased 1050 fifa points, credit was deducted from my account and i have not yet recieved the fifa points, this happened on the 24th january at around 12:50, my gamertag is Closingdevotee4
Message 13 of 102 (1,325 Views)

Re: [INFO REQUEST] Missing FIFA points after a purchase

★★★ Newbie
My credit was deducted after purchasing 1050 fifa points but i did not receive them
Gamertag: Closingdevotee4
Platform: xbox 360
Time and date: 24th september, 12:50
Message 14 of 102 (1,325 Views)

Re: [INFO REQUEST] Missing FIFA points after a purchase

[ Edited ]
★★★ Newbie
The message error was that the fifa 15 checkout failed but I had an email saying it had taken my money I had purchased 1050 fifa points.
I purchased the points at 19:15 pm swansea Wales
My gamer tag is INKSHARK21
Xbox one.
Message 15 of 102 (1,315 Views)

Re: [INFO REQUEST] Missing FIFA points after a purchase

★★★★★ Newbie

After trying to buy the Fifa points the transaction was complete and then a message came up saying error while at checkout or something along those lines 

Tried everything and it's been about a week now and still nothing has been done! Clydach_Mauler12 PS4 16/01/15 about 19:00 UK

Message 16 of 102 (1,306 Views)

Re: [INFO REQUEST] Missing FIFA points after a purchase

★★★★ Novice

I just Purchased 2 x 15:99 Fifa Points

 

Xbox One 

Gamertag : Loafface 

19:31

 

Came up saying problem with store

Message 17 of 102 (1,303 Views)

Re: [INFO REQUEST] Missing FIFA points after a purchase

★★★ Newbie
Want a refund or points I bought 10 Euro worth and did not get time I got an error message saying to try again but the money was taken so I can try again please fix this problem.
Message 18 of 102 (1,281 Views)

Re: [INFO REQUEST] Missing FIFA points after a purchase

★★★ Newbie

Hi, I just had it happen to me.

Message: "There has been an error connecting with the Ultimate Team Store" or something to that effect.

Console restart: Yes

Gamertag: YoLLamaIsSoFat

Console: Xbox One

 

Time: 5:05 EST

Message 19 of 102 (1,264 Views)

Re: [INFO REQUEST] Missing FIFA points after a purchase

[ Edited ]
★★★ Newbie

Same here, had a similar error message to that above.


Console restart: Yes

Gamertag: BERTIE42

Console: Xbox One

 

Time: 12.30

 

Have tried again a couple of times, I'm only after the one pack but have been charged for three different transactions.

Message 20 of 102 (1,261 Views)