[INFO REQUEST] Disconnect and credited with a loss while playing a match

by EA_Dennis
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Original Post

Re: [INFO REQUEST] Disconnect and credited with a loss while playing a match

★★ Novice
I've had this happen to me in 3 of my last 4 games , it dis connects me from ultimate team , sends me back to menu . When I log back onto ultimate team servers (when it eventually lets me) on xbox one it says. It's seems you disconnected last game you lose your dnf bonus . It needs sorting
Message 71 of 583 (1,112 Views)
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Re: [INFO REQUEST] Disconnect and credited with a loss while playing a match

[ Edited ]
★★★ Novice
  • What mode were you playing in (online/offline seasons, online/offline tournaments)?

Online UT Seasons

 

  • Were you also disconnected from the EASFC server?

I was not.

 

  • Are you connected to the internet wirelessly?

No.

 

  • What was happening when you disconnected?

I was playing the match, ffs.

 

  • After the disconnect, were you completely kicked out of FUT as well?

No.

 

  • After the disconnect, were you still connected to the EA servers?

Yes.

 

  • Did you receive a DNF (Did Not Finish)?

YES.

 

  • Account name

lifel1ker

 

  • Platform

PC

 

  • What time/date and time zone did it happen?

28th of January, 19:50, GMT +2

Message 72 of 583 (1,110 Views)
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Re: [INFO REQUEST] Disconnect and credited with a loss while playing a match

★★★ Newbie
  • What mode were you playing in (online/offline seasons, online/offline tournaments)?
  •      Online season and FUT

 

  • Were you also disconnected from the EASFC server?
  •      Yes

 

  • Are you connected to the internet wirelessly?
  •      No cable

 

  • What was happening when you disconnected?
  • I just press R3 and reconnect

 

  • After the disconnect, were you completely kicked out of FUT as well?
  • Yes completely

 

  • After the disconnect, were you still connected to the EA servers?
  • No I dc'ed from them aswell

 

  • Did you receive a DNF (Did Not Finish)?
  • No I played 10 matches online season and fut and got 10 losses. Got dc's in the 5th min but also in the 89th min

 

  • Account name
  • Andiiooo

 

  • Platform
  • PS4

 

  • What time/date and time zone did it happen?
  • Between 18.30 and 20.30 CET played 10 matches got 10 losses 
Message 73 of 583 (1,103 Views)
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Re: [INFO REQUEST] Disconnect and credited with a loss while playing a match

★★★ Newbie

-Online seasons

-Yes

-Yes

-Playing a match

-Yes

-No

-Yes

-Marcopolo_666

-PS4

-29/01/2015---21:00 approx---CET

Message 74 of 583 (1,100 Views)
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Re: [INFO REQUEST] Disconnect and credited with a loss while playing a match

★ Novice
Xbox one. Happens frequently. Last night was most recent disconnect. Seems to happen at the end of the match. It just spins instead of going to Player performance screen. Kicks me out of FUT and disconnects from EA servers. This doesn't give me a loss, instead gives me. DNF. No coins for the match and REALLY hurts my DNF multiplier. What's going on??
Message 75 of 583 (1,091 Views)
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Re: [INFO REQUEST] Disconnect and credited with a loss while playing a match

★★★ Newbie
What mode were you playing in (online/offline
online

seasons, online/offline tournaments)?
Online
Were you also disconnected from the EASFC server?
No
Are you connected to the internet wirelessly?
Wifi
What was happening when you disconnected?
The person push pause quit wait for the load screen to come up never did kick me to the main menu got the lost.
After the disconnect, were you completely kicked out of FUT as well?
Yes
After the disconnect, were you still connected to the EA servers? Yes

Did you receive a DNF (Did Not Finish)?
Yes
Account name
KingRohaly27
Platform:
Xbox 1
What time/date and time zone did it happen? About 5:50 P.M. central timezone
Message 76 of 583 (1,089 Views)
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Re: [INFO REQUEST] Disconnect and credited with a loss while playing a match

★★★ Novice

this exact same thing happened to me so i am expecting a reward to us for the time wasted and money lost



Message 77 of 583 (1,086 Views)
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Re: [INFO REQUEST] Disconnect and credited with a loss while playing a match

★★★ Novice

@EA_Dennis wrote:

 

 

 

  • What mode were you playing in (online/offline seasons, online/offline tournaments)?       online season
  • Were you also disconnected from the EASFC server?             yes
  • Are you connected to the internet wirelessly?         yes
  • What was happening when you disconnected?         i had won and when it finish it says to me i was disconnected
  • After the disconnect, were you completely kicked out of FUT as well?             yes
  • After the disconnect, were you still connected to the EA servers?                no
  • Did you receive a DNF (Did Not Finish)?                     yes
  • Account name                             GILGAMESH986
  • Platform                                       xbox360
  • What time/date and time zone did it happen?              28/01/15     at 3pm

 

 

Message 78 of 583 (1,084 Views)
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Re: [INFO REQUEST] Disconnect and credited with a loss while playing a match

★★★★★ Newbie
It has happened about four or five times now. After winning an online seasons game sometimes the game will automatically kick me out of ultimate team. Not only does the win turn into a loss, but the DNF now makes me loss coins every game now. Please try to fix this as now I am losing coins because of it.
Message 79 of 583 (1,082 Views)
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Re: [INFO REQUEST] Disconnect and credited with a loss while playing a match

★ Novice
  • What mode were you playing in (online/offline seasons, online/offline tournaments)?
  • online season
  • Were you also disconnected from the EASFC server?
  • yes
  • Are you connected to the internet wirelessly?
  • yes
  • What was happening when you disconnected?
  • happens sporatically
  • After the disconnect, were you completely kicked out of FUT as well?
  • yes
  • After the disconnect, were you still connected to the EA servers?
  • no
  • Did you receive a DNF (Did Not Finish)?
  • yes
  • Account name
  • JewBear858
  • Platform
  • Xbox360
  • What time/date and time zone did it happen?
  • All the time... /Mountain Time
Message 80 of 583 (1,077 Views)
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