January 2015 - last edited January 2015 by EA_Nils
We're looking into issues where players are disconnected and credited with a loss while playing a match.
To help us look into these issues we'd like to collect some information from affected users.
Thank you very much for your cooperation.
January 2015
I have this issue on a daily basis.
It's nearly always FUT online games - both tournaments and season games.
Sometimes it kicks me off EASFC and I'm then unable to re-connect - other times it just says a DNF and sends me back to the FUT Hub.
I am connected wirelessly.
I've tried opening the required ports for open NAT but nothing helps. It's starting to become a real issue, I can barely finish a game and it's frustrating that I'm credited with a loss every time I get kicked out.
Wilkes 1875 is my Account name - Xbox One - Happens daily 01/15
All other online activity works flawlessly - it's just the ea servers being below par. It's not really acceptable that I spend the money on this service and it doesn't work. If it were a product I'd be within my rights to press for misadvertising. Product not fit for purpose!
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January 2015 - last edited January 2015
I have almost every time i play this problems when disconect me in middle of the game ian d i also get fine because of that with losing my coins.
Just now i lead 4:2 and through me out and i need just one game to stay in div (nice )
January 2015
i think he used a script program or a bug. i have screen shot from the game.. if needed let me know.. that happend sometimes for me
January 2015