Hello everyone.
First and foremost, I hope this post helps everyone here in some way. I understand that a lot of people are having this verification issue, and I'll try my best to help. CyberDNA13 made a post with the same question, and the following is my reply.
"The verification issue is common and has been addressed earlier. The link to the post is below:
http://answers.ea.com/t5/Technical-Issues/FUT-16-Web-App-issues-Under-Investigation/m-p/4784981/high...
Hopefully reading that will help. If you still need help, feel free to update back here again. If you provided us with your exact error message, it would make it easier for us to help you out.
Besides for what EA have already said, I am not sure how else I could help you since you have already contacted an adviser. I'm guessing you contacted EA through live chat - in this case, requesting a call might be better. Not all topics at http://help.ea.com/en/contact-us/ offer the call option, so I would try choosing different topics relating to your verification issue until you find that option. When you call they are usually able to walk you through a solution easier.
Besides for that, there are not really any other resources that would help you out. As you see, multiple people are having your same problem, and EA is in the process of making a solution. The real question is if you will be able to access the web app before full release. In the meantime, try your best to remain patient, and just be excited that the full game is coming out in 3 days!! All verification issues will probably be sorted out once you play on a console".
Good luck connecting to the web app everyone! You can let me know if I helped by giving me XP and marking this post as a solution. It will also help others having the same problem find this solution more easily.
