FIFA13 Crash cl1298564

by Garfield_Zhu
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FIFA13 Crash cl1298564

[ Edited ]
★★★ Novice

Dear FIFA fans:

 

I have a stupid question...

 

I have bought FIFA13, 16 and 17, and found FIFA13 is still my favourate.

 

But, when I got a new PC and installed WIN10, I found FIFA13 is not working in WIN10.

 

When I tried to launch the game, right after Messi's screen, in the screen of language selection, FIFA13 crashes before you have a chance to click anything.

 

And in the same time, a new file will be automatically created: 

[Removed link to possibly unsafe external site - CM]

 

I don't know how to analyze this file.

 

Could anyone help me?

 

Thanks a lot.

 

Cheers

Message 1 of 20 (17,570 Views)

Accepted Solution

Re: FIFA13 Crash cl1298564

Community Manager

@Platnumtina  Some people have reported fixing the issue by rolling back Windows 10 to version 1703.

 
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Message 15 of 20 (19,960 Views)

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Re: FIFA13 Crash cl1298564

★★★ Novice

Please ignore the external link...  It's a mistake.

 

Just see the file name.

Message 2 of 20 (17,525 Views)

Re: FIFA13 Crash cl1298564

Community Manager

@Garfield_Zhu You can see errors such as that when trying to playing older games on newer operating systems, there's some good tips on fixing the issue on this Microsoft help page: https://answers.microsoft.com/en-us/windows/forum/games_windows_10/fifa-13-not-working-in-windows-10...


Let us know if the steps there work. 

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Message 3 of 20 (17,505 Views)

Re: FIFA13 Crash cl1298564

★★★ Novice

Dear Sir,

 

Thanks a lot for your help.

 

I found this webpage before you mention it to me, and I have been through exactly these steps:

 

1. Create a new clean admin user account.

2. Run SFC to make sure all files are complete.

3. Reinstall the game.

 

Also, I have installed VC, DX...

 

I can play FIFA16, 17 and 18, but not FIFA13.

However, I still like FIFA13 most.

 

Last but not least, I download WIN10 from MSDN, and FIFA from Origin.

No pirated copy, no crack...  

 

---

 

Well, I am thinking, how to analyze this dump file?  At least, I want to know what is the problem...

 

I have installed latest drivers for motherboard and graphic card, BTW.

 

Cheers.

Message 4 of 20 (17,494 Views)

Re: FIFA13 Crash cl1298564

★★★ Novice

Is there any clue to analyze this Crash file?

Message 5 of 20 (17,463 Views)

Re: FIFA13 Crash cl1298564

Community Manager

@Garfield_Zhu Your crash file is a link to a website.

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Message 6 of 20 (17,446 Views)

Re: FIFA13 Crash cl1298564

★★★ Novice

The file name is correct, what I intended to show is the file name, not link.

 

The link is an error, I also posted that "please ignore the link".

 

Anyone, the problem seems not to be solved at all.

Message 7 of 20 (17,430 Views)

Re: FIFA13 Crash cl1298564

Community Manager

@Garfield_Zhu Did you follow the steps from the above link?

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Message 8 of 20 (17,421 Views)

Re: FIFA13 Crash cl1298564

★★★ Novice

Exactly followed!!!

 

I googled so much, most of the solutions are to run pirated FIFA13 in Win 10 -> especially in Youtube.

 

I used genuine WIN 10 + Origin purchased FIFA 13, no solution at all.

 

Most likely, it's intrinsic problem...  I guess, it's something about compatibility.

 

Anyway, nothing works...

 

And I don't have any clue to analyze the dump crash file.

 

Cheers

Message 9 of 20 (17,415 Views)

Re: FIFA13 Crash cl1298564

[ Edited ]
★ Novice

Hey,

 

Anything new? Having the exact same issue, tried all the solutions I could find on internet and nothing...

 

EDIT: After a quick overview of the said file, I have this as exception information:

"The thread tried to read from or write to a virtual address for which it does not have the appropriate access."

 

I had and issue that was kinda like it with another game, but it was cuase by a corrupted file that a scan and repair (of the disk) fixed. No errors found on disk anymore...

 

Cheers

Message 10 of 20 (17,303 Views)