September 2015 - last edited November 2015
Introduction
This thread shows how to remove or add friends in The Simpsons:Tapped Out for those players who wish to carry out those actions.
Downloading Origin
Downloading Origin to your computer and signing in to the application
Step 1
Go to http://www.origin.com/download
Step 2
The site should automatically detect if you are accessing it via a Windows PC or a Mac and offer you the relevant download option. Click the orange download button (indicated by the red box in the picture below)
Step 3
Depending on your browser and your safety settings, you may get a pop-up box asking you if you are sure that you want to download the file. Click “save file” to progress
Step 4
Once the program has finished saving, you should be offered a choice of where you want to install it and whether you want any shortcuts etc. Select the options as you wish and then click “install”
Step 5
When the program has finished installing, you’ll be asked to read and agree to EA’s Terms of Service and End User Licence Agreement. If you agree, click to do so
Step 6
The Origin program will then search for and install any relevant updates
Step 7
Once it has completed this, a shortcut icon will be available to click (if you chose to apply one in the setup). Click it to load the application
Step 8
Upon clicking the icon/loading Origin, you will be offered a login screen. Enter your email address or Origin/EA Account ID in the top box and your password in the next box to log in to the Origin application
Adding friends
Adding friends using the Origin client in-game
Step 1
Load the game as normal and click on the Bart and Milhouse icon in the bottom-right corner of the screen
Step 2
This will open up a new screen. Click on the "Add a friend" button at the top of the screen or on the handshake icon at the bottom-right of the screen.
Step 3
This will open a pop-up menu showing any existing friends you have. Click on the "Add Origin friends" at the bottom of the menu.
Step 4
A screen allowing you to search for friends will now pop up. Enter the email address or full/partial username of the person you want to add
Step 5
Any players with matching names will show up in the search results. Click the blue "add" button next to the name of anyone you want to send an invite to.
Step 6
Once the invite has been sent, the blue "add" button will be removed and a red "cancel" button will replace it. This is there if you wish to cancel the friend request before the other person has declined/accepted it.
Step 7
All friend requests will show in your main friend menu
Adding friends using the Origin client on a PC
Step 1
Download and install Origin to your PC and then log in to the application following the steps above.
Step 2
Click on the grey friend icon in the top-right of the application (indicated by the red box in the image below)
Step 3
This will open a pop-up box in a new window that will show all your current friends (if you have any). Click on the “Add a friend” button at the bottom of the window
Step 4
This in turn will open another pop-up box. Search for the person you want to add by entering the relevant details in the box that’s highlighted by the blue rectangle in the image below
Step 5
A new window will open showing all relevant search results for people who match the criteria you entered in the previous window. Click on the person you want
Step 6
This will open up their profile page. Click on the “send friend request” if you wish to befriend them.
Step 7
The button will grey out and say “request sent”
Step 8
The “Friends” window will now update with the requests you’ve sent. If you wish to cancel a friend request that has been sent before the other player accepts/declines it, then click on the blue “cancel friend request” button beneath the relevant player’s name.
Removing friends
How to remove friends using the Origin client in-game
How to remove friends via the EA Scrabble App
How to remove friends using the Origin client on a PC/Mac
Step 1
Download, install and launch the Origin application on your PC as necessary
Step 2
Click on the grey friends icon in the top-right corner of the screen
Step 3
This will open a new window showing the names of the players on your friends list.
Step 4
Scroll your mouse pointer over the right-side of the name of the player you want to remove. This will cause a blue drop-down arrow to appear.
Step 5
Click on the arrow. This will cause a drop-down menu to appear. You can either unfriend the player or unfriend and block them. Choose whichever of the two you wish to do.
Step 6
Upon clicking on the option, the application will ask if you are sure you want to proceed. Click on the orange button in the pop-up window to continue unfriending/unfriending and blocking the player.
Step 7
The player will now be removed from your friends list.
Accepting/declining friend requests
Accepting/declining friend requests using the Origin client in game
Step 1
Load your game as normal. If another player has sent you a friend request, it will show the number of requests you've received within the Bart and Milhouse icon on the bottom-right of the screen. Click on the icon
Step 2
This will open a screen that lets you select your friends’ towns. Click on the handshake icon in the bottom right of the screen.
Step 3
This will open another window that shows any friend requests you’ve received. Click “Add” or “Decline” for each one.
Step 4
If you’ve accepted somebody’s friend request, their name will now show in the “Neighbours” section of the menu and you’ll see their town in the mini-town map
Accepting/declining friend requests using the Origin client on a PC/Mac
Step 1
Download, install and open the Origin application in the usual way
Step 2
Click on the grey icon in the top-right corner of the screen
Step 3
This will open up your friends screen. The names of anyone who has sent you a friend request will show here in the "Requests" section. Click "accept" or "ignore" for each one
Step 4
Every request you have accepted should now show in your friend list.
FAQ
How many friends can a player have?
There is a maximum of 100 friends you can have in Origin. This is inclusive of ALL origin games, so if you have someone on your friend list but they don’t play The Simpsons: Tapped Out, they will still count towards the 100 friend total.
All the players on my friends list have disappeared.
This can happen temporarily if the Origin servers are down. To check on the current status of the servers, visit http://www.origin.com/status
I can’t visit the town of one specific player on my friends list.
If you can visit your own town and the towns of other players on your friends list then there may be two common reasons:
1) The player’s town has a large number of items in it and is taking a long time to load.
2) The town of the player you can’t visit has become corrupted on EA’s servers.
The last login for a friend doesn’t seem to match when they last played the game
The login that shows the last time they played is when they last played publicly. If they have their status set to private in Origin then it will not show when they play the game.
Where can I find more people to add as friends?
Try adding your name to posts at http://forum.ea.com/eaforum/forums/show/4127.page
Alternatively you can add players who’ve already posted their names to these threads.
http://forum.ea.com/eaforum/forums/show/4127.page
I get the error message “Failed to send friend request. Please retry” when trying to add somebody.
Things to try:
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