when i open the in game origin hud the page never loads

by Twicetherebel
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Original Post

when i open the in game origin hud the page never loads

★ Novice

im trying to buy a prime titan n titanfall 2 and when i hit buy and the in gmae origin hud pops up and over the period of 8 hrs dosent load  adn i have tried to buy a prime from anywhere but cant

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Re: when i open the in game origin hud the page never loads

★★★★★ Expert

Hi @Twicetherebel

 

Clear your local browsing history https://help.ea.com/en/help/faq/clearing-your-browsers-cache/

 

Restart your machine and try to buy from Origin Store.

 

If you issue persists you can order from the Origin Store on the web.

 

To order a game through origin.com :

 

-launch your browser you use.

 

-type in search field origin .com

 

-go to origin.com.


-browse or search for a game you want 


-click Buy 

 

NOTE  if you are running any other programs that have a game overlay - some of these programs interfere with Origin's ability to create the Origin In Game overlay.

 

Try disabling the overlay in those programs' settings menu, or closing those programs, then try again.

 

Programs i've seen users report issues before, include FRAPS, Bandicam, MSI Afterburner, NVIDIA ShadowPlay, ASUS Sonic Studio,BitDefender etc.

 

And you can try a Clean Boot  https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/. 

 

And run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

Retired champion.
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