we couldn't find your account info

by teldan11
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we couldn't find your account info

[ Edited ]
★★★ Newbie

Hello. I know it has been discussed but it still does not work. I just wanted to sign in and play my two games from Origin library. Seems like app cannot start. I did the registry fix I found in one of the old discussions here but still the same problem. Please assist. Thank you very much. (W10 - OS 22H2) 

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Accepted Solution

Re: we couldn't find your account info

Community Manager

Hey @teldan11 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a phone or chat adviser:

Click on your product EA app

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or call

 

Darko

 

Darko.png

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Message 2 of 2 (413 Views)

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Re: we couldn't find your account info

Community Manager

Hey @teldan11 for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a phone or chat adviser:

Click on your product EA app

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or call

 

Darko

 

Darko.png
Message 2 of 2 (414 Views)