verify ownership

[R3yaaX]

my account was stolen, and I mentioned it in the help, they sent me a code, I don't know what to do with that code

[EA_Solaire]

Hi @R3yaaX,

Did the live support team send you a verification code to your email? 

If that's what you've received, please respond to your most recent email from the live support team and provide them with that verification code so the live support team can continue to help you with your account. 

[R3yaaX]

@EA_Solaire no, it was sent via gmail

[EA_Solaire]

@R3yaaX 

Please reach out to live support so they can make sure your account is fully secured by submitting a help request here. You can select EA app as the product, then select I need help with my hacked account and you'll see the available contact options. 

[R3yaaX]

@EA_Solaire as an option, there is gmail and chat with us, I don't see any live support, and I've opened support, they don't help, I want live support, I want my account to be saved, my games are standing there, I can't play

[R3yaaX]

@EA_Solaire i really need some help

[R3yaaX]

this is the email of the person who stole it

[EA_Solaire]

@R3yaaX 

You'll need to select the live chat option on the help site to speak with live support- hacked accounts are not something we can help with over the forums since we cannot access your account details here. 

[R3yaaX]

@EA_Solaire there is no live support on the site

[EA_Solaire]

@R3yaaX 

Use this link directly, and select the "Chat with us" option.