repeated cancellation attempts unsuccessful

by player2870jphr
Reply

Original Post

Accepted Solution

repeated cancellation attempts unsuccessful

★★★ Newbie
PAYPAL
 
INVOICE 1006616577984
 
EA: player2870jphr
 
I have tried repeatedly to cancel my subscription. My account info listed NO payment method, but a charge just went through on Paypal. I tried emailing the EA support address listed on paypal, but it bounced. I CAN FIND NO WAY TO CANCEL ON EA.COM!!!
 
Please cancel my membership and refund my $39.99 fee. Please confirm.
 
I no longer use Pogo because the game quality is so poor.
 
I tried unsuccessfully to cancel LAST YEAR. Please STOP MY SUBSCRIPTION!!!!!
Message 1 of 4 (291 Views)

Accepted Solution

Re: repeated cancellation attempts unsuccessful

Community Manager

Hey @player2870jphr for issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product EA app

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat

 

Darko

 

Darko.png

View in thread

Message 2 of 4 (277 Views)

All Replies

Re: repeated cancellation attempts unsuccessful

Community Manager

Hey @player2870jphr for issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product EA app

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat

 

Darko

 

Darko.png
Message 2 of 4 (278 Views)

Re: repeated cancellation attempts unsuccessful

★★★ Newbie

I don't even have a ea account I only play pogo.  I want to cancel the subscription but can only get into the subscription question and answer not the subscription and billing .  This is bogus. they are stealing from me.

Message 3 of 4 (186 Views)

Re: repeated cancellation attempts unsuccessful

★★★ Newbie

There is no way on  this site to cancel.  And no way to contact them.  The only way is to cancel your credit card so  they can't charge it.

Message 4 of 4 (159 Views)