Re: please help

by EA_QueenBee
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please help

★★★ Newbie

sorry , hai my name soni and i have problem about my apex coins . i played apex on steam i already pay apex coins form steam but i still dont earn its can u help me ?

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Re: please help

Community Manager
Hey @soniboy2000,

We're unfortunately not able to help with missing content here on the forums, but if you reach out to our live support team they'll be able to take a look into this for you:

https://help.ea.com/en/contact-us/

They'll need to ask for proof of purchase; this article shows exactly what they'll need:

https://help.ea.com/en-gb/help/account/how-to-provide-proof-of-purchase/#steam

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

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Re: please help

Community Manager
Hey @soniboy2000,

We're unfortunately not able to help with missing content here on the forums, but if you reach out to our live support team they'll be able to take a look into this for you:

https://help.ea.com/en/contact-us/

They'll need to ask for proof of purchase; this article shows exactly what they'll need:

https://help.ea.com/en-gb/help/account/how-to-provide-proof-of-purchase/#steam

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Message 2 of 2 (133 Views)