Re: origin

by EA_Barry
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Original Post

origin

★ Novice

I had origin installed but I wasn't able to connect to the internet. 

So tried deleting origin and reinstalling but I keep getting a white screen  after I download it.

I've tried using many threads to help but none seen to work out Disappointed  

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Re: origin

[ Edited ]
Community Manager

@Tatyy_xoxo

 

Does your machine meet these requirements?

 

PC: Windows 7 Service Pack 1 or later, 1ghz Processor · 512mb of RAM

Mac: OSX 10.7 or later, Intel Core 2 Duo

 

If it does, then disable your antivirus and firewall temporarily and then perform a clean boot before starting Origin:

 

http://support.microsoft.com/kb/929135

 

If the issue continues at that point then manually uninstall Origin using the specific steps here: https://help.ea.com/en/help/origin/origin/manually-uninstalling-origin/

 

Reboot and then download the most recent installer from here: https://www.origin.com/irl/en-us/store/download

 

Run the Origin installer and then retest again. Do let us know how you get on, thanks.

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