need to change email/linked name

by KILLACONAN79
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need to change email/linked name

★★ Novice

my main screen name is linked to a old yahoo email that I cannot get into anymore that is locked out because the yahoos alt email was deleted in 2002. I cant use origin or look at stats or post into forums for years now on my main screen name

 

I cannot log into EA/origin because I have to reset my password(which I cant do because I cant get into my email), either I don't remember it or they forced a pw update a while ago I cant remember.

I need to somehow unlink the screen name from the old email address, and put it into this new one im on now so I can use origin/stats/forums on the right name

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Accepted Solution

Re: need to change email/linked name

https://help.ea.com

 

Go back to the main EA help site, and use chat with an Advisor via online chat or phone option.  The forum option they offer is back here to EA Answers and this is a player to player help forum, and as such can't do anything with accounts.  The Community Mods that are here, have very limited powers when it comes to accounts, which is either limited by rules or actual system limits.  So the only people who can do what you need are the official EA help Advisors at the main site.

 

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I am NOT an EA employee, I am just a simple gamer like most everyone else here volunteering my help to those who may can use it .....That means I have to pay for my games just like you, lol.
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Re: need to change email/linked name

https://help.ea.com

 

Go back to the main EA help site, and use chat with an Advisor via online chat or phone option.  The forum option they offer is back here to EA Answers and this is a player to player help forum, and as such can't do anything with accounts.  The Community Mods that are here, have very limited powers when it comes to accounts, which is either limited by rules or actual system limits.  So the only people who can do what you need are the official EA help Advisors at the main site.

 

------------------------------------------------------------------------------------------------
I am NOT an EA employee, I am just a simple gamer like most everyone else here volunteering my help to those who may can use it .....That means I have to pay for my games just like you, lol.
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Message 2 of 3 (850 Views)

Re: need to change email/linked name

★★ Novice

@mcsupersport wrote:

https://help.ea.com

 

Go back to the main EA help site, and use chat with an Advisor via online chat or phone option.  The forum option they offer is back here to EA Answers and this is a player to player help forum, and as such can't do anything with accounts.  The Community Mods that are here, have very limited powers when it comes to accounts, which is either limited by rules or actual system limits.  So the only people who can do what you need are the official EA help Advisors at the main site.

 


thanks man, that's what I was looking for was a way to talk to a actual human. everytime I kept looking I couldn't find a online chat or number anywhere like I could in the past. ill go look again

Message 3 of 3 (633 Views)