i can't pay subscription [ Edited ]

[ee84c7cff2d52da2]

Hello EA Support Team,

My name is Zamir, and I am attempting to make a payment for my EA Play subscription. However, despite trying to use different cards, I keep receiving the error message "Your action cannot be processed. We're unable to process your order at this time due to an issue with your provided payment method. Please use a different payment method to complete your order, or try again later." Although a payment request of 1 dollar has been sent to my Payoneer card, I am still unable to complete the purchase. I need your assistance with this issue.

Can you please help me resolve this matter? Thank you in advance for your help.

Best regards

[ElliotLH]

Hi @ee84c7cff2d52da2 You might be best off contacting EA Help so they can take a look into this for you.

EA Help Contact:

https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp/
http://www.facebook.com/EAHelpHub/

[EA_Darko]

Hey @ee84c7cff2d52da2 does the $1 show on your account as accepted or declined?

Darko