Re: email

by EA_Aljo
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Original Post

Accepted Solution

email

★★ Novice

how to change email for new one?

don't have have the old email any more

Message 1 of 5 (734 Views)

Accepted Solution

Re: email

Community Manager

Hey there, @COREY007 

 

If you want to update the email on your account, you'll need to know the current email address. An advisor can also help with this though. As long as you can verify ownership, they should be able to update the email address. To get in touch with an advisor, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

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Message 2 of 5 (725 Views)

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Re: email

Community Manager

Hey there, @COREY007 

 

If you want to update the email on your account, you'll need to know the current email address. An advisor can also help with this though. As long as you can verify ownership, they should be able to update the email address. To get in touch with an advisor, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

Aljo.png
Message 2 of 5 (726 Views)

Re: email

★★ Novice

try going that way don't get it

Message 3 of 5 (722 Views)

Re: email

[ Edited ]
★★ Novice

can't link don't use it any more

don't how  to open case?

when i go there it ask me to pick a game where i dont get it

Message 4 of 5 (710 Views)
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Re: email

Community Manager

@COREY007 

 

I'm very sorry, but I don't quite understand what you're saying. Can you give me some more details?

Aljo.png
Message 5 of 5 (699 Views)