Re: email

by COREY007
Reply

Original Post

Accepted Solution

email

★★ Novice

how to change email for new one?

don't have have the old email any more

Message 1 of 5 (729 Views)

Accepted Solution

Re: email

Community Manager

Hey there, @COREY007 

 

If you want to update the email on your account, you'll need to know the current email address. An advisor can also help with this though. As long as you can verify ownership, they should be able to update the email address. To get in touch with an advisor, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

Aljo.png

View in thread

Message 2 of 5 (720 Views)

All Replies

Re: email

Community Manager

Hey there, @COREY007 

 

If you want to update the email on your account, you'll need to know the current email address. An advisor can also help with this though. As long as you can verify ownership, they should be able to update the email address. To get in touch with an advisor, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

Aljo.png
Message 2 of 5 (721 Views)

Re: email

★★ Novice

try going that way don't get it

Message 3 of 5 (717 Views)
Highlighted

Re: email

[ Edited ]
★★ Novice

can't link don't use it any more

don't how  to open case?

when i go there it ask me to pick a game where i dont get it

Message 4 of 5 (705 Views)

Re: email

Community Manager

@COREY007 

 

I'm very sorry, but I don't quite understand what you're saying. Can you give me some more details?

Aljo.png
Message 5 of 5 (694 Views)