July 2023 - last edited July 2023
ea support is not working, what could be the problem. i.e. I can't access live chat
here is the link
https://drive.google.com/file/d/1Q1_ZfM9j93yKI01RJiA2nTxFysjqgnUD/view?usp=sharing
July 2023
Hi @aleksienqvist6,
I'm sorry to hear you're finding it tough to create a case. I've checked the image but I'm still not sure what might be happening for you. Could you share a bit more? In your reply type out the sequence of steps you're following and where you're getting stuck.
Thank you,
EA_Lanna
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July 2023 - last edited July 2023
So I can't access EA support chat
July 2023
Hi @aleksienqvist6,
Yes, that part is clear. What steps are you taking to reach them? For example, when you go to create a help case, do you select these options?
- EA_Lanna
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds