didnt resend a code

[androhanry]

yesterday i was going to open my account but didnt resend any code on my phone i have tried to click on resend but didnt resend code please help me i want to play but i logged in by my account in origin.com it openned ineed it on origin

[EA_Barry · Accepted solution]

@androhanry

Check the following link for information on using backup codes and changing your authentication device:

https://help.ea.com/en-us/help/account/origin-login-verification-information

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.

[Zeustrix]

Yes hello,

As the title puts it so nicely, my phone crashed on me yesterday but after I got it sorted out my authentication app had been rest so I couldn't access my origin account on my computer. Unfortunatley I didn't write down my recovery code so I'm kind of stuck.

Any help would be appreciated.

/Simon

[Fred_vdp]

This was originally posted in the Anthem forum. I moved it to Origin Support since that seems a bit more appropriate. However, account related issues should go straight to EA support.

http://help.ea.com/contact-us

[EA_Barry · Accepted solution]

@androhanry

Check the following link for information on using backup codes and changing your authentication device:

https://help.ea.com/en-us/help/account/origin-login-verification-information

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: http://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/td-p/5650100

Thanks.