crash issue

[literateinit]

I have Scrabble (Paid) for iPhone, and I have been unable to access one active game for three days now.  I can access other game sthat are open, but every time I try to open this one game, the whole app crashes.  Any ideas?

[eaoneletter]

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@literateinit wrote:

I have Scrabble (Paid) for iPhone, and I have been unable to access one active game for three days now.  I can access other game sthat are open, but every time I try to open this one game, the whole app crashes.  Any ideas?

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Sorry to hear you've been running into issues with Scrabble. Have you already tried uninstalling and re-installing the application?

Outside of that, your best option is to start with our help articles at https://help.ea.com/en/scrabble . If you cannot find any help on that page, you can contact EA Customer Support directly by using the "Contact Us" link on the right side of the page from the link above. Hopefully they can work with you to get it working again.