Wrong email created

by cassiexcabx
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Original Post

Wrong email created

★ Novice
Hi accidentally put the wrong email addresses when I signed up and now I have already bought a games sims 3 and I’m unable to play and when I try to change the email t comes up with invalid email please help I do not wanna waste 17.99 for no reason ...
Message 1 of 4 (221 Views)

Re: Wrong email created

Community Manager (retired)

Hi @cassiexcabx

 

If you're having issues with updating the email address, please contact one of our game advisers via EA Help Standard smile

 

They should be able to help with updating your personal information, once you verify your EA account.

 

/Ataashi

Message 2 of 4 (212 Views)

Re: Wrong email created

★ Novice
I’m unable to verify my email because I put the wrong one it does not exist....
Message 3 of 4 (205 Views)

Re: Wrong email created

Community Manager (retired)

Don't worry @cassiexcabx Standard smile

 

I was talking about verifying your EA Account. If you don't have access to the email address, there are other ways of getting this done Wink

 

/Ataashi

Message 4 of 4 (203 Views)