When origin does this on a MAC and you've tried everything, what do you do.? [ Edited ]

[Gurlzup-heather]

At first my game library wasn't loading. I uninstalled and re installed origin in hopes that would work. Now I can't even log in. I've tried first aid and the resetOrgin app. Nothing is working. I know for a fact that there was a Sims update and honestly, I was just trying to log on to get that. But, if the the whole launcher isn't working now, then that's a whole different problem. I can't even get the log in screen to load. I've attached a screen shot of what it is doing now. Like I've said, I've already tried reinstalling, first aid and ResetOrgin. Nothing has worked. I would love help fast. HAs anyone solve this issue? How? I should add that my Mac is completely up to date. 

[puzzlezaddict · Accepted solution]

@Gurlzup-heather  Run the Origin reset tool again, and please temporarily disconnect any USB devices, just to see whether it helps.

You can also try a clean uninstall, which removes one file that the reset tool doesn't catch:

https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/

If these steps don't work, you can try the others in this Origin troubleshooting thread:

https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Origin-Troubleshooting-and-Information/m-p...

If nothing else makes a difference, do another hard uninstall, create a new admin user account on your Mac (make sure the name uses only letters and numbers, no special characters), and try to login using that account.

[puzzlezaddict]

@Gurlzup-heather  Do you have any proxies enabled?  That can cause the blank screen.  Here's how to disable proxies:

https://www.linksys.com/us/support-article?articleNum=135932

[Gurlzup-heather]

I just tried that and it didn't fix the problem.

[puzzlezaddict · Accepted solution]

@Gurlzup-heather  Run the Origin reset tool again, and please temporarily disconnect any USB devices, just to see whether it helps.

You can also try a clean uninstall, which removes one file that the reset tool doesn't catch:

https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/

If these steps don't work, you can try the others in this Origin troubleshooting thread:

https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Origin-Troubleshooting-and-Information/m-p...

If nothing else makes a difference, do another hard uninstall, create a new admin user account on your Mac (make sure the name uses only letters and numbers, no special characters), and try to login using that account.