Uninstalled Origin, now I can't re-install??!!

Ftacitus · July 2017

As title says, I tried to update Titanfall 2, couldn't reach downloads servers, so I tried to reinstall Origin - uninstalled it, and now cant even download it. Firewall is off, no antivirus etc.

Any ideas?

b1002e0707956eb0 · July 2017

Hey @Ftacitus,

Welcome to the AHQ forums!

Please try this:

Reboot your PC in clean boot: https://windowsinstructed.com/clean-boot-windows-windows/
Install origin by right clicking on it, then choose "run as administrator"

Let us know...

Best regards,
ParaMaster
____________________
If the answer is helpful: Grant XP/ Accept as Solution

Babyhuehnchen · July 2017

Hello @Ftacitus

download CCleaner and let it clean up your pc and try again.

Greetings,

Babyhuehnchen

Ftacitus · July 2017

@b1002e0707956eb0 I tried clean boot, still the same, I get this when I click download on origin download page

This site can’t be reached

origin-a.akamaihd.net took too long to respond.

@Babyhuehnchen I tried CCleaner too, doesnt work, still the same

b1002e0707956eb0 · July 2017

Hey @Ftacitus

Hmm okey, can you read this thread please and follow the steps:

http://answers.ea.com/t5/Technical-Issues/Can-t-re-install-Origin/td-p/5576528
Let us know..

Best regards,
ParaMaster
------------------
Was the answer helpful: Grant XP/ Accept as Solution

yahel_1 · July 2017

Hi @Ftacitus

Clear the browser cache: https://help.ea.com/en/help/faq/clearing-your-browsers-cache

Clear DNS cache https://help.ea.com/en/help/pc/how-to-flush-dns-cache-for-windows/

Clear hosts file http://support.microsoft.com/kb/972034

Restart your machine.

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

Retired champion.

Ftacitus · July 2017

I tried everything suggested so far in this thread, this is so annoying, anyone have any more ideas?

yahel_1 · July 2017

Ok @Ftacitus

If you use Internet Explorer do the steps...

-resetting your Internet Explorer settings: http://support.microsoft.com/kb/923737?
Open Internet Explorer and clicked the little gear wheel in the top right corner of the browser.
-click Internet Options
-click Security Tab
-click Trusted Sites
-click Sites in the little box
A window popped up and had the Origin web address in the 'add this website to the zone' box.
-click Add
-click Close

If you use Google Chrome do this steps...
-resetting your Chrome https://support.google.com/chrome/answer/3296214?hl=en
-there are the steps on how you can add a site to the list of trusted sites.
-click the Chrome Menu icon on the far right of the Address bar.
-click on Settings, scroll to the bottom and click the Show Advanced Settings link.
-click on Change proxy settings (under Network)
-click the Security tab > Trusted Sites icon, then click Sites.
Enter the URL of your Trusted Site, then click Add.
-click Close > OK.

NOTE if your issue persists and if you use Google Chrome ,uninstall Chrome with Revo Uninstaller

Delete temp files: open the Start Menu and type %temp% in the Search field or click in the Run option in the Start Menu and type %temp% in the Run field.Press Enter and a Temp folder should open. You can delete all files found in this folder, and if any files are in use, they can be skipped.

Clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/

Restart your machine.

Install Google Chrome https://www.google.com/chrome/browser/desktop/index.html

Run the setup file Origin with Admin rights http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

I wait your feedback,mate.

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

Retired champion.