Unable to Verify Card - CONTACT US IS BROKEN!!! [ Edited ]

[Adromaedis]

Trying to buy a damn game from their broken site:

1. Card Verification does not work despite the fact that I've entered the correct information TEN TIMES.

2. Contact us says "wait time under 5 minutes", THAT IS COMPLETE BULL! I WAITED FOR OVER AN HOUR!!

3. Forums only show option for their Sports games - ARE THEY serious???

4. Ea Games has no other means of contact - HOW DO I GET HELP FROM A BROKEN SITE???

Telling me to use "Contact us" just tells me you're lazy, how about ACTUAL HELP!!

[EA_Nils · Accepted solution]

@dedsec2378 Hi,

Please check out our general troubleshooting steps available for payment issues here: http://help.ea.com/en/article/troubleshooting-payment-issues/

Let us know how you get on afterwards.

Cheers,

Nils

[dedsec2378]

I have a problam

It say we're unable to verify this cradit card

[Malca552]

Your request could not be processed.We're unable to verify this credit card Error..

[owz33]

We're unable to verify this credit card whyyyyyyyyyyyyyyyyyyyyyy

[DarkAmaranth1966]

Make sure all of the payment details are entered correctly.

Name on card

Card Number

Card Security code

Expiration Date Address details.

All of it MUST match the card EXACTLY.

[KatarinaPetr0va]

Origin STILL cannot verify my Visa credit card after contacting EA support and waiting for (was told to) 2-3hrs. Therefore, I cannot make the purchases that I want to. Please fix this asap, getting quite frustrated.

DETAILS
country: Indonesia
language: English
game: The Sims 4 (would like to purchase expansion, game and stuff packs)

[EA_Nils · Accepted solution]

@dedsec2378 Hi,

Please check out our general troubleshooting steps available for payment issues here: http://help.ea.com/en/article/troubleshooting-payment-issues/

Let us know how you get on afterwards.

Cheers,

Nils

[G0g0lis]

Even spaces?

[G0g0lis]

Because no matter what I do * * happens.

[Freshjive416]

If you're using a VPN, turn it off.