Unable To Sign In

by Gameblingod
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Unable To Sign In

★★★★★ Newbie

It's been more than a month sice I have tried numerously to login to my account both from the website and the Client. Each time I log in it shows "Sign In Unavailable!!". I tried contacting customer support but their only response was to troubleshoot my PC. I tried that 2 but failed to login again.

 

After this I tried to login from various devices on a network, and later various devices on various networks, but alas was unable to login. My friends were able to login from the same devices and various networks, but I was unable. Kindly provide me with necessary support!!

 

Thanks!!

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Re: Unable To Sign In

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Re: Unable To Sign In

Hero (Retired)
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Re: Unable To Sign In

EA DICE Team

@Gameblingod @IIPrest0nII

 

I would like to add some additional tips:

 

  • How old is that screenshot? It states February 4 - make sure that the correct time and date is set on your system.
  • In the browser I can see an add blocker, and another error in your address bar (the globe with the x on it), please click that and check on that error as it is related to the Origin website that you are currently visiting.
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Re: Unable To Sign In

★★★★★ Newbie

Thnx for the reply!!! But the screenshot I took was for the purpose of customer care which eventually failed to interact with me. As far as your concern for the globe, that's nothing but just blocking the cookies. I'm attaching another Screenshot and this still proves that the site is still having a issue!

 

Thanks.!

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Re: Unable To Sign In

EA DICE Team

@Gameblingod

 

To confirm: did you actually allow cookies for origin.com? It doesn't appear so and without them, you will not be able to login.

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Re: Unable To Sign In

★★★ Newbie

What the hell do I do if I'm using a Mac? ALL THE ANSWERS ARE FOR WINDOWS ONLY. How is no one else out there using a Mac and how have they only provided an answer for Windows users? Is the site only for Windows? How can that actually be???

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Re: Unable To Sign In

★★★ Newbie

The only answers  available address Windows users only. I am using a Mac and can't sign in to my online Origin account. What the hell do I do if I'm using a Mac and why has no one else with a Mac had this problem or had issues with the fact the that the only support provided is for Windows users only???

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Re: Unable To Sign In

[ Edited ]
EA DICE Team

@funiculargoats

 

Hi there,

 

We do have a dedicated Mac troubleshooting section, you can find it in our complete support - Origin thread:

 

http://answers.ea.com/t5/Technical-Issues/Complete-Support-Origin/td-p/5017968

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Re: Unable To Sign In

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