Stuck on resume case

by edwinm2470
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Original Post

Stuck on resume case

★★★ Newbie

I've been trying to contact support over the past month and always get stuck on "Resume case", after clicking them it takes me to a page with articles and an email link which ends up in a cycle. 3 cases have been closed and I'm not sure how to get help with an issue.

Message 1 of 3 (465 Views)

Re: Stuck on resume case

@edwinm2470 You can always reply directly to the email sent to you regarding your case.

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Message 2 of 3 (448 Views)

Re: Stuck on resume case

Community Manager

Hey @edwinm2470 what exactly is happening when you run into the issue?

 

Have you tried a different browser to see if you have the same issue?

 

Darko

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Message 3 of 3 (402 Views)