Someone is trying to hack my account

[Lovinglifegirl12]

Someone is trying to hack my account. For the past several months I've been recieving verification codes over text, and alerts from my gmail that someone has signed in from the web(all in different countries and languages). Fortunately, I have login verification turned on and have changes my password twice. Is there any possible chance the hacker might be successful, even after all this, and be able to hack into my account and change all the information? 

[EA_Blueberry]

@Lovinglifegirl12 

Thank you for coming to us with your concerns. First, it's a good thing you have Login Verification added to your account so it provided that extra layer of security to stop them from getting access. I can't promise that will completely stop unauthorized access because of how quickly technology changes, but it's strongly advised to have that set up on your account and a reason why many companies in the world are utilizing it's technology to protect sensitive account data.

It's possible one of your devices has a virus or malware on it, so by updating your information they will still continue to see your new passwords and emails. Make sure you run virus scans on your devices before changing your credentials. That should help hide your tracks. Check the link below.

How to Maintain Account Security

https://help.ea.com/en-us/help/account/how-to-maintain-account-security/

There are many ways scammers try to access account information. This is a very informative read on how to recognize phishing attempts and how to avoid them: https://help.ea.com/en-us/help/faq/phishing-what-it-is-and-how-to-avoid-it/

If you have any further concerns regarding the security and safety of your account, please don't hesitate to contact our EA Help staff so they can assist.

EA Help on Twitter
https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/