Sims4 stopped working

by Frenchcottage
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Original Post

Sims4 stopped working

★★★ Newbie

Sims4 crashes at opening.

Windows error message "program has stopped working".

Frustrating.

Just registered and paid... for nothing.

Message 1 of 2 (176 Views)

Re: Sims4 stopped working

★★★★★ Expert

Hi @Frenchcottage

 

Clear Origin cache https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/

 

Restart your machine.

 

Perform a Clean Boot  https://help.ea.com/en-us/help/FAQ/how-to-clean-boot-your-pc/

 

Run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2


 

My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).

If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en

Retired champion.
Message 2 of 2 (153 Views)