January 2019
Hey EA Support,
I am having an issue with my security question. For some reason the question is in Russian and is not the answer I set when I made the account. Something needs to be set up to avoid something like this from happening or to revert back when it does. Since there is no manual way to reset or request, I am hoping that someone will hear me here and sort it out.
Cheers,
Jacob
January 2019
You need to contact EA directly as soon as possible.
It looks that your account got hacked.
If you are not from the US change the country in the top right corner.
If you have trouble with the contact attempt look at this guide.
I will also move your thread to the right board.