Recover

by IIII-csayborGG
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Accepted Solution

Recover

★★★ Newbie

I need to learn my mail name?

I haven't logged into my computer for a long time since I started work. When I logged into my computer when I found time, I forgot my Origin account name, e-mail and password. But I still have ss and recovery codes. If I can contact EA Help and find out what my email is, how can I get my email? (Due to my job, the password of each of my e-mails is the same, so if I can find out my e-mail, I can log in directly, I just don't remember the name of my e-mail)

 

All I need is for EA Admins to send me a link or contact me to confirm my recovery codes. then give me the name of my e-mail address

 

I can also prove what games I have on that account (with which credit card I bought them), the old name of my account. I have this information

 

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Accepted Solution

Re: Recover

Community Manager

Hey @IIII-csayborGG,

 

We are unable to assist with account recovery on the forums, due to the public nature of the boards and the fact that we'll need to verify some additional information about the account before any changes can be made.

 

Please contact support directly so they can work with you to track down and update that account, thanks! If you prefer you can also speak with them over Twitter or Facebook instead.

Mako.png

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Message 2 of 2 (166 Views)

All Replies

Re: Recover

Community Manager

Hey @IIII-csayborGG,

 

We are unable to assist with account recovery on the forums, due to the public nature of the boards and the fact that we'll need to verify some additional information about the account before any changes can be made.

 

Please contact support directly so they can work with you to track down and update that account, thanks! If you prefer you can also speak with them over Twitter or Facebook instead.

Mako.png
Message 2 of 2 (167 Views)