Re: Questions about changing steam bindings

by EA_Mako
Reply

Original Post

Accepted Solution

Questions about changing steam bindings

[ Edited ]
★★★ Newbie

I untied my old steam account, but it still can't be tied to my new steam account

Message 1 of 2 (147 Views)

Accepted Solution
Highlighted

Re: Questions about changing steam bindings

Community Manager

Hey @Nasatstaa,

 

Sorry to hear you're having some trouble getting your Steam and EA accounts linked.

 

To clarify, you're only able to have one of each platform account linked to an EA account over its lifetime. This means if you had a Steam account linked previously, you wouldn't be able to link a different Steam account to that same EA account later.

 

You can find those types of details and more information in the account link article below:

 
In that case you'd typically need to re-link the original account, or if you had initially linked the wrong account and were trying to correct that issue, you can contact our support team directly to see if they're able to assist with getting that correct account linked.
 
You can open a new case to get in touch with our support team using the steps on the EA Help website.
Mako.png

View in thread

Message 2 of 2 (128 Views)

All Replies
Highlighted

Re: Questions about changing steam bindings

Community Manager

Hey @Nasatstaa,

 

Sorry to hear you're having some trouble getting your Steam and EA accounts linked.

 

To clarify, you're only able to have one of each platform account linked to an EA account over its lifetime. This means if you had a Steam account linked previously, you wouldn't be able to link a different Steam account to that same EA account later.

 

You can find those types of details and more information in the account link article below:

 
In that case you'd typically need to re-link the original account, or if you had initially linked the wrong account and were trying to correct that issue, you can contact our support team directly to see if they're able to assist with getting that correct account linked.
 
You can open a new case to get in touch with our support team using the steps on the EA Help website.
Mako.png
Message 2 of 2 (129 Views)